Volunteer Coordinator

Scottish Council for Voluntary Organisations; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a dedicated team at The No.1 Befriending Agency as a Volunteer Coordinator, making a significant difference in the lives of older people across Glasgow. You'll manage volunteers, deliver training, and facilitate social events and cultural activities to combat isolation, all while fostering a supportive community environment.

Qualifications

• Experience in volunteer management and training delivery.
• Background in community work (paid or voluntary).
• Understanding of equality, diversity, and inclusion.

Responsibilities

• Support and develop a team of volunteers providing in-person befriending.
• Lead volunteer recruitment, training, and supervision.
• Coordinate service user assessments and monitor impact.

Skills

Volunteer management

Communication

Empathy

IT proficiency

Job description

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

International Development

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

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Role

Are you passionate about making a difference in people’s lives? Do you believe in the power of volunteering to reduce loneliness and isolation, and build community? We’re looking for a Volunteer Coordinator to join our dedicated team at The No.1 Befriending Agency.

In this vital role, you’ll support and develop our team of volunteers who provide in-person one-to-one befriending for older people across Glasgow. You’ll lead volunteer recruitment, training, and supervision, while also supporting service users throughout their journey with us.

Our befriending service includes individual support, social events, and cultural activities across the city—all designed to reduce isolation and promote connection. You’ll be instrumental in delivering these services.

What you’ll be doing:

• Creating a welcoming, supportive environment for service users
• Developing training resources and volunteer guidance
• Coordinating service user assessments and monitoring impact
• Managing project data and preparing reports
• Promoting our work through talks, outreach, and social media
• Supporting events and fundraising campaigns

What we’re looking for:

• Experience in volunteer management and training delivery
• A background in community work (paid or voluntary)
• Strong communication skills and a genuine passion for helping others
• Understanding of equality, diversity, and inclusion
• Proficiency with IT systems for data and admin tasks
• A proactive, resilient team player with empathy and initiative

You’ll be part of a small, passionate community interest company making a significant impact. We value flexibility, creativity, and going the extra mile to support our volunteers and those we serve. If you want to join a team that makes a real difference every day, we’d love to hear from you.

Application notes

To apply, please send your CV and a cover letter (no more than two A4 pages) to [e-mail], along with the contact details of two referees by Friday, 27th June at 5pm.

If you’d like to have an informal chat about the role before applying, feel free to contact Annie, our Operations Manager, at 07535 361 549 or via email at [e-mail].

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