Outreach Specialist (Volunteer – Remote / Hybrid UK)

SkilledUp Life Ltd; Manchester; Remote; GBP 20,000 - 30,000; Full time

Job summary

Join a leading healthtech company as a volunteer Outreach Specialist, engaging with fitness enthusiasts and wellness communities. You'll help shape product development by uncovering user insights through natural conversations online. Enjoy flexible hours and the opportunity to influence the future of personalized health.

Benefits

Flexible hours

Remote work

Future team meetups in London/Manchester

Credit as a key contributor to user research

Qualifications

• Experience or familiarity with community platforms like Reddit, Discord, and Facebook Groups.
• Interest in fitness, health tracking, wellness, or wearables.

Responsibilities

• Scout and join relevant online communities to engage with members.
• Record insights and spot trends based on discussions.

Skills

Strong written communication skills

Empathetic approach

Self-driven and organised

Job description

Outreach Specialist (Volunteer – Remote / Hybrid UK)

Prana is on a mission to revolutionise health by making proactive, personalised wellness the new norm. We’re looking for a volunteer Outreach Specialist to help us understand our target audience better—engaging fitness enthusiasts and wellness communities online to discover real insights about how they manage their health today.

You’ll play a key role in shaping how we build and position our product by uncovering real user problems, frustrations, and needs through open-ended conversations on platforms like Reddit, Discord, and Facebook groups.

What You’ll Do

1. Scout and join relevant online communities (fitness, wearable tech, health optimisation, running, Hyrox, calisthenics)
2. Start natural conversations with community members around how they track fitness, health, and wellness
3. Ask open-ended, non-leading questions to discover pain points, needs, and behaviours
4. Record or summarise insights from each conversation for the founding team
5. Spot trends, recurring frustrations, and unmet needs based on your discussions
6. Collaborate with our team to refine outreach strategies and share learnings

What We’re Looking For

• Comfortable starting authentic conversations online in a way that feels natural, not salesy
• Strong written communication skills with an empathetic, curious approach
• Experience or familiarity with Reddit, Discord, Facebook Groups, or other community platforms
• Interest in fitness, health tracking, wellness, or wearables
• Good at asking thoughtful, open-ended questions and listening for real insights
• Self-driven and organised—you’ll be managing your own discovery workflow with support from the team

Bonus Points

• Experience with customer discovery, UX research, or early-stage user interviews
• Familiarity with quantified self, biohacking, or health tech spaces
• Background in community building, online moderation, or market research

Why Join Prana?

• Help shape the future of personalised, proactive healthtech from the ground up
• Work closely with founders and influence product development through real user insights
• Build experience in customer discovery, research, and community engagement
• Enjoy flexible hours, remote work, and future team meetups in London/Manchester
• Get credited and recognised as a key contributor to Prana’s user research and growth journey