Voids Supervisor

Niyaa People Ltd; Watford; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

28 days holiday (pro rata)

Pension contributions up to 11%

Development opportunities

Rewards scheme

Van and fuel card

Job summary

Niyaa People Ltd is seeking a Voids Supervisor in Hertfordshire to lead a repairs team and ensure void properties are turned around efficiently while meeting the Lettable Standard. You will oversee Voids/GRT operatives, manage contractors, and coordinate repairs with a strong focus on safety and resident satisfaction.

The role requires experience in social housing voids/repairs, team leadership, and good communication.

Qualifications

• Experience in Voids/Repairs within social housing.
• Experience managing operatives, subcontractors, or external contractors.
• Knowledge of health and safety requirements and safe working practices.

Responsibilities

• Lead and motivate the voids team to deliver repairs to a high standard.
• Line manage GRT Operatives (Voids) and support delivery of works.
• Recruit, train and develop GRT operatives.
• Coordinate repair works to void properties for efficient turnaround.
• Ensure Lettable Standard is adhered to by internal/external contractors within budgets.

Skills

Team management

Communication

Organisation

Workload management

Customer focus

Driving licence

Job description

We are recruiting a VoidsSupervisor for an established housing provider in Hertfordshire, supporting the delivery of responsive repairs and voids across social housing properties!

As a Voids Supervisor, you willbe responsible for the delivery of repairs in all void properties, ensuring that properties are returned within agreed timescales and that works meet the Lettable Standard.

This is an excellent opportunity for an experienced Voids Supervisor with a strong background in social housing to join an established organisation, taking responsibility for repairsdelivery in all void properties.

What's on offer:

• Salary: £40,000-£45,000 per annum
• Company vehicle: Provided
• Fuel card: Provided
• Location:Hertfordshire
• Sector: Social housing
• Experience: Previous social housing experience essential

Our client is an established housing provider responsible for maintaining residential properties and delivering responsive repairs to residents. The organisation works with contractors and maintenance teams to ensure homes remain safe, well-maintained and compliant with relevant standards.

Benefits include:

• 28 days' annual leave (pro rata)
• Employer pension contribution of up to 11%
• Development opportunities
• Comprehensive employee rewards scheme
• Van and fuel card

Key responsibilities include:

• To manage and motivate the team to deliver excellent services.
• Responsible for the line management of GRT Operatives (Voids), ensuring that the void team have support to deliver works without disruption.
• Responsible for the recruitment, training, and development of GRT operatives.
• To co-ordinate repair works to void properties ensuring the most effective and efficient turnaround times.
• To ensure that the Lettable Standard is adhered to by internal and external contractors, within agreed budgets.

The successful Voids Supervisor will have:

• Previous experience working as a Voids Supervisor, Repairs Supervisor, Voids Team Leader or in a similar role.
• Essential experience within social housing, ideally overseeing responsive repairs and voids.
• Experience managing operatives, subcontractors or external contractors.
• A strong understanding of day-to-day repairs and maintenance within residential properties.
• Experience carrying out property inspections and monitoring the quality of completed works.
• Knowledge of health and safety requirements and safe working practices.
• The ability to manage workloads, prioritise repairs and resolve operational issues.
• Strong communication and organisational skills.
• A customer-focused approach when dealing with residents and housing teams.
• A full UK driving licence, with the ability to travel across theHertfordshire/Buckinghamshirearea.