Voids Supervisor

Niyaa People; Watford; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

28 days’ annual leave (pro rata)

Employer pension contribution up to 11

Development opportunities

Comprehensive employee rewards scheme

Job summary

Niyaa People is recruiting a Voids Supervisor for a well-established housing provider in Hertfordshire. You will lead the delivery of responsive repairs and voids across social housing properties, ensuring lettable standards are met and turnaround times are achieved.

This role requires proven experience in social housing, managing repair teams and subcontractors, and a robust understanding of health and safety.

Qualifications

• Essential experience within social housing, ideally overseeing responsive repairs and voids.
• Experience managing operatives, subcontractors or external contractors.
• Strong understanding of day-to-day repairs and maintenance in residential properties.
• A full UK driving licence and ability to travel across Hertfordshire/Buckinghamshire.

Responsibilities

• To manage and motivate the team to deliver excellent services.
• Responsible for the line management of GRT Operatives (Voids), ensuring that the void team have support to deliver works without disruption.
• Responsible for the recruitment, training, and development of GRT operatives.
• To co-ordinate repair works to void properties ensuring the most effective and efficient turnaround times.
• To ensure that the Lettable Standard is adhered to by internal and external contractors, within agreed budgets.

Skills

Team leadership

Communication skills

Health & safety

Organisational skills

Driving licence

Job description

We are recruiting a VoidsSupervisor for an established housing provider in Hertfordshire, supporting the delivery of responsive repairs andvoids across social housing properties!

As a Voids Supervisor, you willbe responsible for the delivery of repairs in all void properties, ensuring that properties are returned within agreed timescales and that works meet the Lettable Standard.

This is an excellent opportunity for an experienced Voids Supervisor with a strong background in social housing to join an established organisation, taking responsibility for repairsdelivery in all void properties.

What’s on offer:

• Salary: £40,000–£45,000 per annum
• Company vehicle: Provided
• Fuel card: Provided
• Location: Hertfordshire
• Sector: Social housing
• Experience: Previous social housing experience essential

Our client is an established housing provider responsible for maintaining residential properties and delivering responsive repairs to residents. The organisation works with contractors and maintenance teams to ensure homes remain safe, well-maintained and compliant with relevant standards.

Benefits include:

• 28 days’ annual leave (pro rata)
• Employer pension contribution of up to 11%
• Development opportunities
• Comprehensive employee rewards scheme
• Van and fuel card

Key responsibilities include:

• To manage and motivate the team to deliver excellent services.
• Responsible for the line management of GRT Operatives (Voids), ensuring that the void team have support to deliver works without disruption.
• Responsible for the recruitment, training, and development of GRT operatives.
• To co-ordinate repair works to void properties ensuring the most effective and efficient turnaround times.
• To ensure that the Lettable Standard is adhered to by internal and external contractors, within agreed budgets.

The successful Voids Supervisor will have:

• Previous experience working as a Voids Supervisor, Repairs Supervisor, Voids Team Leader or in a similar role.
• Essential experience within social housing, ideally overseeing responsive repairs and voids.
• Experience managing operatives, subcontractors or external contractors.
• A strong understanding of day-to-day repairs and maintenance within residential properties.
• Experience carrying out property inspections and monitoring the quality of completed works.
• Knowledge of health and safety requirements and safe working practices.
• The ability to manage workloads, prioritise repairs and resolve operational issues.
• Strong communication and organisational skills.
• A customer-focused approach when dealing with residents and housing teams.
• A full UK driving licence, with the ability to travel across the Hertfordshire/Buckinghamshire area.

This role would suit an experienced Voids Supervisor who understands the demands of social housing maintenance, can confidently manage contractors and operatives, and is committed to delivering a high-quality repairs andvoid service to residents.

If you have a background in social housing repairs and are looking for your next opportunity in Hertfordshire, with a salary of up to £45,000 plus a company vehicle and fuel card, this could be an excellent opportunity.