Void Administrator

Build Recruitment; Essex; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Career development

Supportive team environment

Job summary

Build Recruitment is seeking a proactive Voids Administrator for a well-established construction and property services company based in Harold Wood. You will coordinate void refurbishment works, support operations, and help turn around empty properties efficiently.

The role focuses on scheduling, liaising with operatives and subcontractors, maintaining records, and ensuring compliance with health and safety standards.

Qualifications

• Experience in repairs, maintenance, scheduling, or voids administration.
• Experience within social housing, construction, property services, or similar.
• Excellent organisational and time management skills.
• Strong IT skills and experience with scheduling systems.
• Excellent communication with colleagues, contractors and stakeholders.
• Proactive approach to problem-solving and customer service.
• High attention to detail in a fast-paced environment.

Responsibilities

• Schedule and coordinate void refurbishment works, allocating operatives and subcontractors.
• Monitor progress to meet deadlines and SLAs.
• Liaise with operatives, subcontractors, suppliers and internal teams.
• Raise, update and manage work orders and scheduling information.
• Manage diaries and workloads, resolving scheduling conflicts.
• Maintain records of progress, contractor performance, and completed works.
• Ensure compliance with procedures, obligations and health and safety.
• Provide administrative support to operations, including reporting.
• Help deliver an efficient voids service and improve turnaround times.

Skills

Scheduling

Voids administration

Client liaison

Organisational skills

Communication

Microsoft Office

Attention to detail

Tools

Repairs management system

Job description

Overview

Voids Administrator — Harold Wood

Location: Harold Wood

Salary: GBP28,000 per annum

About the Role: An established construction and property services company is seeking a proactive and organised Voids Administrator to join its team based in Harold Wood.

This is an excellent opportunity for someone with experience in repairs, maintenance, or voids administration to play a key role in the successful delivery of refurbishment projects. You\'ll be responsible for coordinating works, supporting operational teams, and ensuring void properties are turned around efficiently while maintaining excellent service standards.

Responsibilities

• Schedule and coordinate void refurbishment works, allocating operatives and subcontractors efficiently.
• Monitor job progress to ensure works are completed within agreed deadlines and service level agreements (SLAs).
• Liaise with operatives, subcontractors, suppliers, and internal teams to ensure smooth project delivery.
• Raise, update, and manage work orders, job variations, and scheduling information using repairs management systems.
• Manage operatives\' diaries and workloads, resolving scheduling conflicts where required.
• Maintain accurate records of job progress, contractor performance, and completed works.
• Ensure compliance with company procedures, contractual obligations, and health and safety requirements.
• Provide administrative support to the operations team, including reporting and general coordination.
• Help deliver an efficient, high-quality voids service, reducing property turnaround times.

About You

The ideal candidate will have:

• Previous experience within a repairs, maintenance, scheduling, or voids administration role.
• Experience within social housing, construction, property services, or a similar environment.
• Excellent organisational and time management skills, with the ability to prioritise a busy workload.
• Strong IT skills and experience using scheduling or repairs management systems.
• Excellent communication skills and the ability to build relationships with colleagues, contractors, and stakeholders.
• A proactive approach to problem-solving and delivering excellent customer service.
• High attention to detail and the ability to work effectively in a fast-paced environment.

What\'s on Offer

• Salary of GBP28,000 per annum.
• Monday to Friday working hours.
• Opportunity to join a well-established and growing organisation.
• Supportive team environment with opportunities for career development.
• A varied and rewarding role with the opportunity to make a real impact.