VodafoneThree - Climber

Vodafone; Croydon; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Excellent benefits

Bonus scheme

Job summary

Vodafone seeks a Field Engineer to install, commission and maintain network infrastructure across South London and surrounding areas. The role is field-based with 37.5 hours weekly, Monday to Friday plus on-call duties.

You will join the UK Networks team, ensuring reliable connectivity and customer service excellence across diverse sites. Requirements include telecoms/electronics background, valid UK driving licence, and ability to obtain Security Clearance (SC).

Qualifications

• Qualified telecoms or electronics professional with relevant hands-on experience.
• Experience installing, supporting and troubleshooting telecoms and networking tech.
• Knowledge of Cisco, Juniper and ADVA equipment, DWDM, Ethernet, 3G/4G/5G, fibre & copper cabling.

Responsibilities

• Install, commission and maintain network equipment to high quality and safety standards.
• Work across mobile, transmission, microwave, fibre, copper, power systems and customer networking.
• Diagnose and resolve faults quickly with minimal customer disruption.
• Climb towers and work at height, maintaining safety certifications.
• Collaborate with field teams to deliver successful outcomes.
• Provide professional, customer-focused updates and communications.
• Identify opportunities to improve processes and drive operational excellence.
• Participate in 24/7 callout rota and on-call shifts when required.
• Travel to sites and work flexibly to support business needs.
• Maintain Vodafone Health, Safety and Environmental standards.

Skills

Telecoms knowledge

Troubleshooting

Team collaboration

Customer service

IT literacy

Driving licence

Security clearance

Tower access training

Education

HND/degree

Tools

Cisco equipment

Juniper equipment

ADVA equipment

DWDM

Ethernet

Fibre cabling

Job description

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At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Field-based across South London and South West London, covering areas south of the River Thames within the M25. We are particularly interested in candidates located in or around Croydon and the surrounding postcode areas.Salary: Excellent basic salary plus bonus and Vodafone benefitsWorking hours: Full time 37.5 hours per week – Monday to Friday + On-CallSecurity Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

What you'll do

Join a team that keeps people, businesses and communities connected every day. As a Field Engineer, you'll play a hands-on role in installing, commissioning and maintaining Vodafone's fixed and mobile network infrastructure, helping to deliver reliable connectivity and business solutions for customers across the UK. You'll enjoy a varied role that combines technical problem-solving, customer interaction and working in diverse environments, from network sites and rooftops to customer locations.

• Install, commission and maintain network equipment, products and services to the highest quality and safety standards.
• Work across a range of technologies including mobile networks, transmission systems, microwave radio, fibre and copper infrastructure, power systems and customer networking equipment.
• Diagnose and resolve faults efficiently, ensuring minimal disruption for customers and network services.
• Climb towers and work at height on Vodafone infrastructure, maintaining the required safety certifications and health standards.
• Collaborate with field delivery teams, network operations centres, project teams, vendors, suppliers and business customers to deliver successful outcomes.
• Provide a professional, customer-focused experience through clear communication and timely updates.
• Identify opportunities to improve processes, challenge existing ways of working and contribute to operational excellence.
• Participate in a 24/7 callout rota and/or shift patterns when required, supporting critical network operations.
• Travel to sites as needed and work flexibly to support business and customer requirements.
• Maintain strict adherence to Vodafone's Health, Safety and Environmental standards, ensuring safe working practices at all times.

Who you are

• A qualified telecoms or electronics professional, or someone with equivalent hands-on industry experience.
• Experience installing, supporting and troubleshooting telecoms and networking technologies.
• Knowledge of technologies such as Cisco, Juniper and ADVA equipment, DWDM, Ethernet, 3G/4G/5G networks, microwave radio, power systems, fibre and copper cabling.
• Someone who enjoys working both independently and as part of a wider team.
• Confidence working in a physically active role, including climbing, lifting, working outdoors and operating at height.
• Ability to stay focused under pressure and manage competing priorities effectively.
• A proactive problem-solver who is adaptable and eager to learn new technologies and skills.
• Strong customer service and communication skills with a professional approach.
• Good IT literacy and confidence using digital tools and systems.
• A full UK/EU Category B driving licence.
• Ability to obtain and maintain Security Clearance (SC).
• Ability to achieve and maintain Advanced Climber/Tower Rescue certification and meet regular health assessment requirements.
• Desirable qualifications such as an HND, degree or relevant technical certifications (e.g. Cisco CCNA/CCNP).
• Experience with wireless networking, LAN/WiFi environments or unified communications solutions would be advantageous.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/reasonable-adjustments/ ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.