VodafoneThree - Change Lead

Vodafone Group Plc; Newbury; Hybrid; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Bonus

Pension plan

Up to 28 days leave + bank holidays

Flexible benefits

Job summary

Vodafone Group Plc in the UK is seeking a change management lead to drive people-side transformation across the organisation in a hybrid London-based setting.

You will partner with stakeholders to translate strategic objectives into clear adoption plans, build readiness, and embed new ways of working while measuring progress and delivering value.

Qualifications

• Experience leading change management in large, complex organisations.
• Ability to translate strategy into practical actions for front-line teams.
• Data-literate with the ability to analyse adoption and performance metrics.

Responsibilities

• Lead the people side of transformation, ensuring new processes and tools are adopted.
• Partner with Transformation Leads to translate objectives into actionable plans.
• Assess impacts across roles, skills and governance, tailoring support.
• Build readiness and reinforcement strategies to drive adoption.
• Create communications and learning materials to drive engagement and alignment.
• Track adoption metrics and use insights to accelerate value realisation.
• Embed new ways of working into business-as-usual processes and governance.

Job description

Location: London + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

What you’ll do

• Lead the people side of transformation, ensuring new processes, tools and ways of working are successfully adopted and embedded.
• Partner with Transformation Leads and business stakeholders to translate strategic objectives into clear, actionable change plans.
• Assess change impacts across roles, skills, behaviours, governance and operating models, tailoring support to different audience needs.
• Build readiness, adoption and reinforcement strategies that help teams navigate change with confidence.
• Proactively identify adoption risks and resistance points, implementing effective mitigation plans to minimise disruption.
• Equip leaders to become visible change champions who inspire, influence and role‑model new behaviours.
• Create compelling communications, learning materials and guidance that drive understanding, engagement and alignment.
• Track adoption, behavioural and capability metrics, using data-driven insights to strengthen outcomes and accelerate value realisation.
• Embed new ways of working into business-as-usual processes, governance and performance routines to ensure long‑term success.
• Support post‑implementation reviews, measuring the effectiveness of change initiatives and validating realised benefits.

Who you are

• Experienced in leading change management initiatives within large, complex or operationally focused organisations.
• Knowledgeable in behavioural change, adoption strategies and the broader impacts of organisational transformation.
• Able to turn strategic vision into practical, real‑world actions that frontline and operational teams can confidently embrace.
• Skilled at building trusted relationships and influencing stakeholders at all levels, including constructively challenging where needed.
• Data‑literate, with the ability to define, analyse and interpret adoption, usage and behavioural performance metrics.
• Comfortable managing multiple transformation initiatives simultaneously while maintaining high standards and clarity of execution.
• An excellent communicator who can simplify complex messages and create engaging, audience‑focused content.
• Collaborative and adaptable, with the ability to work effectively alongside transformation specialists, subject matter experts and business leaders.
• Passionate about creating positive change and helping people thrive in evolving environments.
• Committed to fostering an inclusive culture where every colleague feels supported, engaged and empowered to succeed.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine‑tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.