VMS & Contingent Workforce Program Lead

The Adecco Group; Keele; On-site; GBP 32,000 - 45,000; Full time

Job summary

The Adecco Group is seeking a Program Consultant to act as the pivotal liaison between clients, suppliers and internal teams, driving the contingent workforce program across requisition and hiring stages. You will support requisition management, system administration, supplier coordination, and candidate onboarding via Vendor Management System (VMS) technology.

In this role you will maintain data integrity, provide front-line support, ensure compliance with program processes, and help improve

Qualifications

• 2-5 years of experience in staffing, workforce solutions, customer service, or VMS/MSP environments.
• Experience in a service-level or client-facing role with increasing responsibility.
• Strong verbal and written communication skills.
• Ability to manage competing priorities in a fast-paced, high-volume environment.
• Excellent attention to detail and data entry accuracy.
• Ability to work independently while collaborating across multiple teams.
• Proficient with Microsoft Office products.

Responsibilities

• Manage full lifecycle of requisition activity using VMS technology, including creation, updates, changes, cancellations, and status tracking.
• Receive and review new requisition requests; validate accuracy and completeness prior to entry and routing.
• Partner with hiring managers and consultants to schedule intake calls, resume reviews, interviews, and debriefs.
• Assign appropriate suppliers to requisitions based on supplier capabilities and performance data.
• Track onboarding milestones and ensure all pre-hire steps are completed in a timely and compliant manner.
• Build and maintain proactive relationships with client users, hiring managers, and supplier contacts through regular communication and site visits.
• Act as the initial point of contact for client and supplier inquiries, resolving issues or escalating as appropriate using standardized procedures.
• Assist with supplier assessments and performance tracking to ensure alignment with program goals.
• Troubleshoot functional issues within the VMS platform and elevate complex technical concerns appropriately.
• Maintain electronic records and system fields to ensure data integrity.
• Monitor and document all requisition and candidate activity to maintain audit readiness and program compliance.
• Run reports, manage timekeeping adjustments, and support ticket resolution as needed.
• Coordinate with Program Managers, Sr Program Consultants, and Engagement Coordinators to ensure accurate and timely execution of deliverables.
• Make recommendations for process improvements and support implementation of operational enhancements.

Skills

VMS/MSP experience

Client-facing

Communication skills

Data entry accuracy

Microsoft Office

Education

High school diploma or equivalent

Post-secondary education in related field (preferred)

Tools

VMS platform

Job description

The Adecco Group is seeking a Program Consultant to act as the pivotal liaison between clients, suppliers and internal teams, driving the contingent workforce program across requisition and hiring stages. You will support requisition management, system administration, supplier coordination, and candidate onboarding via Vendor Management System (VMS) technology.

In this role you will maintain data integrity, provide front-line support, ensure compliance with program processes, and help improve