Visual Merchandising - Retail Project Manager

SEPHORA; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Healthcare

Life Assurance

Private Pension

Salary reviews

Employee discount

Birthday day off

Wellbeing platform

LVMH Heart Fund

Generous holiday allowance

Job summary

SEPHORA UK is expanding across the UK and seeking a hands-on Visual Merchandising – Retail Project Manager to lead end-to-end VMs for new store openings. You’ll coordinate design, construction handover, brand partner installations and store openings, working with Property, Retail and HQ teams to deliver projects on time and within budget.

The role requires strong project planning, stakeholder management, and willingness to travel across the UK for delivery and store openings.

Qualifications

• Proven experience delivering retail projects, open stores quickly.
• Ability to manage multiple projects in a fast-moving environment.
• Strong budget oversight and vendor coordination.

Responsibilities

• Lead visual merchandising delivery for new store openings across SEPHORA UK.
• Manage projects from design coordination to installation and opening.
• Create clear project plans with timelines and milestones.
• Coordinate fixtures and merchandising installations before openings.
• Prepare in-store merchandising materials and print assets.
• Manage external contractors, suppliers and shopfitting partners.
• Collaborate with brand partners on installation requirements.
• Own project budgets and ensure delivery within parameters.
• Coordinate with Property, Retail and HQ teams to align activity.
• Visit stores to oversee progress and support delivery.
• Lead project handovers, snagging and issue resolution.
• Assist Head of Visual Merchandising to standardise delivery.

Skills

Retail project management

Stakeholder management

Project planning

Budget management

Vendor coordination

Travel across UK

Communication

Education

Project Management qualification (PMP/PRINCE2)

Tools

MS Project

Job description

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.

The Opportunity

At SEPHORA UK, we’re delivering one of the country’s most exciting retail expansion programmes, with an ambitious pipeline of new store openings in 2027 and beyond. As Visual Merchandising – Retail Project Manager, you’ll lead the end-to-end delivery of visual merchandising projects that bring each new store to life and ensure it is ready to welcome our customers.

This is a hands‑on role with real impact, taking projects from initial design coordination and construction handover through to brand partner installation and successful store opening. Working closely with the Head of Visual Merchandising, you’ll bring together internal Property and Retail teams, HQ stakeholders, contractors, suppliers and brand partners to deliver multiple projects at pace, on time and within budget.

What You’ll Be Doing

• Lead the visual merchandising delivery of new store openings across SEPHORA UK’s growing retail portfolio.
• Manage projects from initial design coordination and construction handover through to installation and store opening.
• Build and manage clear project plans, timelines and key delivery milestones.
• Coordinate branded fixtures and visual merchandising installations ahead of each opening.
• Prepare in-store visual merchandising materials, including guidelines, merchandising plans, display elements and print assets.
• Manage external contractors, suppliers and shopfitting partners throughout project delivery.
• Work closely with brand partners to coordinate installation requirements and ensure readiness.
• Own project budgets, monitoring spend and ensuring projects are delivered within agreed parameters.
• Collaborate with Property, Retail and HQ teams to align activity and ensure stores are ready to open.
• Conduct regular store visits across the UK to oversee progress and support delivery.
• Lead visual merchandising project handovers, snagging reports and the resolution of outstanding issues.
• Support the Head of Visual Merchandising in establishing effective and consistent project delivery.

What You’ll Bring

You’ll be a hands‑on, commercially minded project manager who thrives in a fast‑paced environment. Collaborative and confident in your approach, you’ll bring structure to complex projects, build effective relationships with a wide range of stakeholders and keep delivery moving without losing sight of quality, budget or the end goal.

• Proven experience delivering retail projects, with a strong understanding of what it takes to open stores at pace.
• Experience managing multiple projects simultaneously in a fast-moving environment.
• Confidence managing external contractors, suppliers and brand partners.
• Strong project planning, organisation and prioritisation skills.
• Experience managing capex budgets and maintaining commercial oversight.
• The ability to coordinate multiple stakeholders, timelines and project dependencies.
• Strong communication and relationship‑building skills across internal and external teams.
• A proactive, solutions‑focused approach to resolving issues and maintaining momentum.
• Willingness to travel across the UK to support project delivery and store openings.
• A professional qualification in Project Management would be beneficial.

Beautiful Benefits At SEPHORA UK

• Private Healthcare, Life Assurance and Private Pension from day one.
• Competitive pay that grows with you, including annual salary reviews.
• A generous employee discount across the world’s best beauty brands.
• A paid day off on your birthday.
• Access to a wellbeing and perks platform.
• LVMH Heart Fund support.
• Generous holiday allowance, with the option to buy more.
• And more

Together, we belong to something beautiful.

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.