Visual Merchandising in-Store Specialist (37.5 Hours)

SPACE NK; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty retailer is seeking a VM Specialist to enhance store visual merchandising standards. The role involves collaborating with teams to create an inviting store environment, ensuring timely installations, and maintaining compliance with company policies. Ideal candidates will have a passion for beauty and strong communication skills.

Qualifications

• Passion for visual merchandising and beauty.
• Strong communication skills and team collaboration.

Responsibilities

• Deliver visual merchandising standards and brand installations.
• Attract new customers through effective merchandising.
• Support visual merchandising updates and promotions.

Skills

Communication

Visual Merchandising

Team Collaboration

Adaptability

Customer Service

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative, and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Through our neighbourhood stores, online presence, and loyalty scheme, Space NK has built a flourishing community where customers can discover beauty. The customer is at the heart of everything we do, and we strive to offer everything they need to explore, experiment, and enjoy our brands.

Role Overview

The VM Specialist's main responsibility is to deliver visual merchandising standards, rate card updates, brand installations, and new launches across the store. With a passion for visual merchandising, they will liaise closely with store management, visual merchandising, and marketing teams to ensure activations are delivered on time and to brand expectations.

They must aim to:

• Live our Brand Vision and Mission by embodying our values and behaviors
• Create a visually inspiring and inviting store environment following VM guidelines
• Maintain a fully compliant store adhering to all company policies

Key Responsibilities

• Attract new customers through our brands
• Deliver installations, rate card activations, and brand launches on time
• Understand the impact of visual merchandising on customer acquisition and KPIs
• Follow stock handling policies to ensure stock accuracy and minimize loss
• Support visual merchandising updates, new brand launches, events, and promotions, including out-of-hours work

Customer First

• Deliver an inspiring and easy-to-shop store experience
• Support the Customer First service journey when necessary

Team

• Work collaboratively to ensure a consistently inspiring store environment
• Embrace team efforts and take pride in achieving shared goals, demonstrating the 'We Are One Team' value
• Create an inclusive, welcoming, and approachable store environment by being open to ideas and opinions

Communication

• Communicate clearly and concisely with the store team
• Confidently interact with external partners and visitors
• Build strong relationships with visual merchandising and marketing teams

Operations

• Adhere to all loss prevention practices

Skills Required

• Passion and interest in visual merchandising
• Flexibility to adapt to changing priorities and deadlines
• Commitment to delivering high standards
• Confidence in one-to-one communication
• Understanding of store targets and KPIs
• Strong communication skills
• Lead by example
• Honesty and integrity in working relationships
• Embrace change
• Follow directions effectively
• Passion for beauty
• Use of own initiative

Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.

For more information about us, our work environment, benefits, and our commitments to Diversity, Inclusion, and Belonging, please visit our website.

Space NK is an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to process your application for the specific job you applied for. If you apply speculatively, we will consider your application for the relevant business area you specify.

Our current system does not use automated filtering. Applications via the website, third-party sites, or in-store will be kept on file for 12 months and may be considered for future opportunities or re-opened vacancies. To request deletion of your data, email us with 'RIGHT TO BE FORGOTTEN' as the subject. We will confirm when your data is deleted or treat your application as consent for us to retain your information.