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Welshpool Town Council; Welshpool; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Fuel allowance

Pension scheme

Job summary

Welshpool Town Council is seeking a friendly Temporary Information Centre Assistant to join the team at the Welshpool Information Centre. You will provide a welcoming and informative service to residents and visitors, promoting Welshpool and the surrounding area while supporting day-to-day operations.

The role includes customer service, local and tourist information, handling enquiries by phone/email, sales support, and maintaining displays.

Qualifications

• Experience in customer service would be desirable but training will be provided.

Responsibilities

• Welcoming visitors and providing friendly, professional customer service.
• Providing local and tourist information, including attractions, events and services.
• Responding to enquiries in person, by telephone and email.
• Assisting with sales, handling payments and maintaining stock displays.
• Ensuring the Information Centre remains clean, tidy, welcoming and well-presented.
• Supporting the smooth day-to-day operation of the Information Centre.

Skills

Customer service

Communication

Reliability

Attention to detail

Public engagement

Job description

Contract: Temporary, to provide staff absence cover.

Welshpool Town Council is looking for a friendly, reliable and enthusiastic Temporary Information Centre Assistant to join our team at the Welshpool Information Centre.

This is an important role helping to provide a welcoming and informative service to residents and visitors, promoting Welshpool and the surrounding area while supporting the day-to-day running of the Information Centre.

The role includes:

• Welcoming visitors and providing friendly, professional customer service.
• Providing local and tourist information, including attractions, events and services.
• Responding to enquiries in person, by telephone and email.
• Assisting with sales, handling payments and maintaining stock displays.
• Ensuring the Information Centre remains clean, tidy, welcoming and well-presented.
• Supporting the smooth day-to-day operation of the Information Centre.

We are looking for someone who:

• Is friendly, approachable and enjoys working with the public.
• Has excellent communication and customer service skills.
• Is reliable, trustworthy and able to work independently.
• Takes pride in their work and has good attention to detail.
• Has an interest in Welshpool and the surrounding area.
• Is available to work every other Saturday.

Previous experience in customer service, retail or tourism would be desirable but is not essential, as training will be provided.

• Fuel allowance paid and pension scheme provided