Virtualization SME: Citrix, VDI & AI-Driven Ops

Test Triangle Limited; Sheffield; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Test Triangle Limited in Sheffield is seeking a Virtual Technology Subject Matter Expert (SME) to join our Endpoint Operations team. You will manage 170,000+ user virtual machines and 4,000+ servers across continents, focusing on Citrix/Vdi operations and automation.

The role involves collaborating with cross-functional pods, driving AI-assisted infrastructure automation, and delivering scalable virtualization solutions while maintaining security and performance.

Qualifications

• 5–7 years in desktop virtualization with Citrix XenApp, NetScaler, and VMware administration.
• Strong knowledge of VMWare/OpenShift hypervisor tech, vCenter, and Windows Server 2016/2019.
• Scripting and automation experience with PowerShell, Jenkins, and Ansible.
• Experience with Agile delivery methods and cross-functional collaboration.
• Excellent English communication and technical writing, able to work under pressure.

Responsibilities

• Citrix & VDI Operations: maintain and optimize CVAD/DaaS, NetScaler/ADC, and hypervisor environments.
• VDI/Cloud PC administration, including provisioning, migration, and user support.
• OpenShift/VMware workloads support, ensuring scalability and resilience.
• Proactive monitoring of end-user experience, latency, and logon performance.
• Manage image updates, VDA provisioning, profile management, and vulnerability mitigations.
• AI-driven automation: implement Copilot workflows, build prompt libraries and automated diagnostics.
• Process & Efficiency: identify bottlenecks and build self-healing automations with PowerShell/Python.
• Scripting/ITSM: develop scripts/tools, align with ITSM practices, collaborate with cross-functional teams.

Skills

Citrix XenApp

NetScaler

VMware administration

OpenShift

PowerShell

Python

Jenkins

Ansible

Agile delivery methods

English communication

Tools

Jenkins

Ansible

PowerShell

Python

VMware vCenter

OpenShift

Job description

Test Triangle Limited in Sheffield is seeking a Virtual Technology Subject Matter Expert (SME) to join our Endpoint Operations team. You will manage 170,000+ user virtual machines and 4,000+ servers across continents, focusing on Citrix/Vdi operations and automation.

The role involves collaborating with cross-functional pods, driving AI-assisted infrastructure automation, and delivering scalable virtualization solutions while maintaining security and performance.