Virtual Ward Healthcare Support Worker

Midlands Partnership NHS Foundation Trust; Tamworth; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

NHS Pension scheme

Flexible working

Up to 27 days annual leave

Free car parking

Free flu vaccinations

Job summary

Midlands Partnership NHS Foundation Trust is recruiting a Virtual Ward Healthcare Support Worker to support patients in the community. Travel by car is essential and a full, valid driving licence is required.

The role focuses on proactive frailty management, discharge support, and enhanced patient outcomes within the virtual ward. Key duties include contributing to care plans, promoting independence, and working under a registered practitioner's guidance.

Qualifications

• NVQ level 3
• Care certificate or willingness to complete
• Clinical Skills
• IT skills/ knowledge
• Care experience
• Community experience

Responsibilities

• Contribute to assessment and implementation of care plans under supervision
• Promote independence and safety for patients in community
• Support improvements in health and wellbeing including mental health
• Assist in disease/condition management and prevention
• Support admission avoidance and early discharge

Skills

Clinical Skills

IT skills

Care experience

Community experience

Education

NVQ level 3

Care certificate or willingness to complete

Job description

Midlands Partnership NHS Foundation Trust

Virtual Ward Healthcare Support Worker

The closing date is 16 November 2026

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's experience and outcomes. In addition, this means we have more space in our hospitals for acutely unwell patients and reduces the pressure on urgent care.

Please note this role is patient facing in the community

The post holder must hold a full, valid, and current driving licence and have access to a car, as regular travel is an essential requirement of the role

Job summary

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's experience and outcomes. In addition, this means we have more space in our hospitals for acutely unwell patients and reduces the pressure on urgent care.

Please note this role is patient facing in the community

The post holder must hold a full, valid, and current driving licence and have access to a car, as regular travel is an essential requirement of the role

Main duties of the job

As a Healthcare Support Worker in this team, you will contribute to the assessment and implementation of programmes of treatment care/support for individuals, families and carers under the guidance of a registered practitioner.

The care/support plans may include the following:

• Promoting independence/self-management and maintaining safety
• Increased functional ability
• Improvement in health and wellbeing including mental health
• Interventions in disease/condition management
• Prevention and reducing of health inequalities
• Admission avoidance
• Early supported discharge
• Contribute to case management/ treatment care plans
• Palliative and end of life care
• Venepuncture

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days)
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities.

Full current driving licence and access to a car is essential for this role

Person Specification

essential

Essential

• NVQ level 3
• care certificate or willingness to complete
• Clinical Skills
• IT skills/ knowledge

Experience

Essential

• Care experience
• community experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Merlin House

covering the south

B78 3HF

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)