Healthcare Support Worker

Midlands Partnership NHS Foundation Trust; Burslem; On-site; GBP 21,000 - 25,000; Full time

Job summary

Midlands Partnership NHS Foundation Trust is seeking a Band 2 Healthcare Support Worker for Haywood Hospital and Cheadle Hospital. The role requires compassion, team-focused care and the ability to support patients with daily activities and personal care.

The Trust operates a 24/7 service and offers a pathway to band 3 through development programmes, with flexibility in hours and possible cross-hospital duties.

Qualifications

• Good basic numeracy and literacy skills.
• Commitment to continuous professional development (CPD).
• Willingness to undertake Care Certificate as required.
• NVQ 2 in Health and Social Care or equivalent qualification.

Responsibilities

• Monitor patients and report changes affecting care.
• Ensure patient comfort, safety and dignity while maintaining confidentiality.
• Assist with personal care and medication support as appropriate.
• Deliver care plans and safeguard vulnerable people.
• Record and communicate care information accurately.

Skills

Caring for others

Teamwork

Digital literacy

Patient care

Education

NVQ 2 in Health and Social Care

Job description

Midlands Partnership NHS Foundation Trust

Healthcare Support Worker

The closing date is 01 November 2026

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship your application may be withdrawn

Join our dedicated team as a Band 2 Healthcare Support Worker at the Haywood Hospital and Cheadle Hospital.

We are looking for people that can demonstrate previous skills and experience in a Healthcare setting and bring care, compassions and enthusiasm for providing excellent patient care.

The Community Hospitals pride themselves on the delivery of quality care to all inpatients, many with complex needs. Our wards are dementia friendly, and the admission age is 18 years onwards. All wards promote the philosophy of self-care and independence whilst supporting rehabilitation and ongoing assessment.

The 6 C Principals are embedded in all we do:

Care*Compassion*Competence*Communication*Courage*Commitment

We will offer you:

• A dedicated career development programme which supports you to achieve a band 3. (usually completed within 6-12 months)

We are a 24/7 365 service and would require you to work on a shift basis, however; we will consider requests for flexible working in line with the requirements of the service.

We are able to offer full or part-time hours.

You may be required to work between the Haywood and Cheadle Hospitals.

Main duties of the job

As a Healthcare Support Worker, you will work as part of a team and as part of this role you will be expected to:

• Monitor patients and report any changes that identify the need for review of the patients' care
• Ensure peoples comfort, safety and dignity whilst also maintaining confidentiality at all times
• Enable, encourage and/or assist patients (where appropriate) with personal care such as; bathing, showering, toileting, hygiene continence care, skin integrity, meal prep and medication
• Assist/support or prompt the patient in managing medication
• Deliver support plans and safeguarding vulnerable people
• Contribute to outcome focused reviews
• Encourage people's independence, choice, health and wellbeing
• Encourage individuals use of equipment and assistive technology
• Facilitate individuals transition to alternative services and support if needed
• Engage in organisational learning and development
• Provide excellence patient care and support
• Recording Care - complete documentation and feedback

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may close this vacancy early if we receive a high volume of applications

Please note: If you use Artificial Intelligence (AI) as part of your application, we encourage you to review the Trust's guidance on the use of AI within the recruitment process. Further information can be found on Join Us :: Midlands Partnership University NHS Foundation Trust or www.mpft.nhs.uk/joinus

Job responsibilities

Please find attached the job description and person specification for more information.

**Please outline in your Supporting Statement on the application form your demonstrable skills and experience you have that would make you a great addition to our team as a Healthcare Support Worker.**

Person Specification

Qualifications

• Demonstrate evidence of good basic numeracy and literacy skills
• Demonstrate a commitment to continuous professional development
• Willingness to undertake Care Certificate as required
• NVQ 2 in Health and Social Care

Experience

• Experiencing of caring for others, whether in a formal or informal setting (for example, caring for dependents)
• Computer skills and the use of technology in the work place
• Experience of working as part of a team
• Experience of working in a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust