VIP Hospitality & Partnerships Manager

Manchester United; Manchester; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Annual Incentive Scheme

25 days annual leave

Electric Vehicle scheme

Health Cash Plan

Wellness support

Exclusive Discounts

Gym facilities

Enhanced family Leave Benefits

Enhanced Career Development

Supportive Work Environment

Job summary

Manchester United is seeking an Account Manager for Hospitality & VIP Sales to lead strategic management of premium partnerships at our Manchester (Old Trafford) venue. The role drives commercial performance, contract governance and operational delivery across hospitality inventory and rights.

You will own stakeholder relationships, coordinate cross-functional teams, and deliver against sales targets while safeguarding the club's commercial interests.

Qualifications

• Proven experience in account management or commercial partnerships.
• Experience in hospitality, sports, events, or premium sales.
• Strong stakeholder and client relationship skills.

Responsibilities

• Act as the primary day-to-day contact across all hospitality and VIP sales activity.
• Build and maintain strong relationships with internal and external stakeholders, establishing credibility, trust, and accountability.
• Lead regular business review meetings, providing clear updates on sales performance, inventory utilisation, operational delivery, contractual rights and commercial opportunities.
• Coordinate cross-functional activity across Commercial, Partnerships, Marketing, Ticketing, Finance, Operations and Legal teams where required.
• Deliver agreed sales targets, revenue budgets and profitability objectives across all allocated inventory.
• Monitor and report on sales performance, forecasting accuracy, inventory utilisation, yield management and commercial outcomes.
• Support pricing strategies and inventory optimisation initiatives to maximise revenue generation.
• Identify opportunities for incremental revenue growth and enhanced utilisation of hospitality inventory.
• Maintain full ownership of allocated hospitality inventory and associated contractual inventory rights.
• Ensure contractual reclaim dates are monitored, enforced and communicated in accordance with agreed timescales.

Skills

Account management

Stakeholder management

Sales targets

Premium hospitality

Contract governance

Live events

Job description

Manchester United is seeking an Account Manager for Hospitality & VIP Sales to lead strategic management of premium partnerships at our Manchester (Old Trafford) venue. The role drives commercial performance, contract governance and operational delivery across hospitality inventory and rights.

You will own stakeholder relationships, coordinate cross-functional teams, and deliver against sales targets while safeguarding the club's commercial interests.