VIP Engagement Specialist (Global Defence Events)

Reed Talent Solutions; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

A performance-related bonus up to £2,0

Job summary

Reed Talent Solutions is seeking four VIP Engagement Assistants to support the delivery of VIP engagement across DSEI Germany 2027, DSEI Japan 2027, and DSEI UK 2027. You will connect senior government and military stakeholders with exhibitors to ensure high-quality, productive event experiences.

You will coordinate VIP activity, manage stakeholder communications, and help tailor visit programmes, while developing experience in the international defence sector and working with senior

Qualifications

• Excellent organisational and planning skills.
• Strong written and verbal communication skills.
• Professional and confident stakeholder engagement skills.
• Ability to build rapport and establish trusted working relationships.
• Ability to manage multiple tasks and deadlines with prioritisation.
• Calm and reliable under pressure, adaptable to change.
• Strong problem-solving abilities and proactive approach.
• Ability to work independently while contributing to a team.

Responsibilities

• Support the operational delivery of VIP engagement activity for DSEI Japan 2027, DSEI Germany 2027, and DSEI UK 2027.
• Pro-active communication with VIP delegations and internal stakeholders, building and maintaining strong working relationships.
• Use of our delegate management system to create tailored VIP visit programmes and meeting schedules.
• Match exhibitor capabilities and solutions with VIP areas of interest and operational requirements.
• Respond to stakeholder enquiries in a professional, timely, and client-focused manner.
• Maintain accurate records within the delegate management system.
• Monitor programme progress and provide updates to the wider team.
• Represent Clarion and the DSEI brand professionally at all times.
• Identify opportunities to improve efficiency, processes, and customer experience as part of continuous improvement process.
• Operate confidently during busy pre-event and onsite periods, managing competing priorities while maintaining high standards of accuracy and service.
• Escalate issues appropriately and contribute positively to a collaborative team environment.
• Ensure all stakeholder and customer data is handled in accordance with relevant data protection requirements.

Skills

Organised

Stakeholder engagement

Communication

Relationship building

Proactive problem solving

MS Office

Senior stakeholder experience

Defence/ security sector knowledge

Gov't/military structures

Database systems

Tools

Database systems

Job description

Reed Talent Solutions is seeking four VIP Engagement Assistants to support the delivery of VIP engagement across DSEI Germany 2027, DSEI Japan 2027, and DSEI UK 2027. You will connect senior government and military stakeholders with exhibitors to ensure high-quality, productive event experiences.

You will coordinate VIP activity, manage stakeholder communications, and help tailor visit programmes, while developing experience in the international defence sector and working with senior