Viewing Guide Margate, Kent

Lomond; Margate; Híbrido; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

LOMONDlife discounts

Employee Assistance Programme

Cycle2Work scheme

Smart Tech Scheme

Pension

Professional development

Descripción de la vacante

Miles & Barr, part of Lomond Group, invites you to join as a Viewing Guide in Margate. The role is full-time for 12 months, at £13 per hour, offering hands-on experience in property viewings and client service. You will conduct viewings, learn client needs, present property details, and coordinate with the team to ensure a smooth journey for buyers.

A driving licence and own transport are required. We value people skills and commitment to first-class service, with opportunities to grow within

Formación

• You will be a natural people person with excellent communication skills and the confidence to build relationships quickly with clients face-to-face.
• Friendly, approachable, professional and enthusiastic, with a genuine passion for helping people.
• Organised, reliable and able to manage your time effectively.
• You will have a full UK driving licence and your own reliable transport, as travel between properties will be required.
• Positive attitude, strong attention to detail and a commitment to delivering a first-class customer experience.

Responsabilidades

• Conduct property viewings and provide potential buyers with a warm, professional and informative experience.
• Get to know prospective buyers, understand their requirements and help them find properties that match their needs.
• Provide detailed information about each property and answer questions confidently and accurately.
• Represent the company professionally at all times and create a positive first impression for every client.
• Manage viewing appointments efficiently and work closely with the wider team to ensure a smooth and seamless customer journey.
• Build strong relationships with clients and deliver an exceptional level of customer service throughout the viewing process.

Conocimientos

Excellent communication

Relationship building

Time management

Driving licence

Descripción del empleo

Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.

Now, we’re happy to offeran exciting opportunity to join our dynamic team as a Viewing Guide in our Margateoffice.

Job Type: Full-Time, 12 month fixed term contract
Salary: £13.00 per hour

Let’s talk about the Viewing Guide role. It involves:

• Conducting property viewings and providing potential buyers with a warm, professional and informative experience.
• Getting to know prospective buyers, understanding their requirements and helping them find properties that match their needs.
• Providing detailed information about each property and answering questions confidently and accurately.
• Representing the company professionally at all times and creating a positive first impression for every client.
• Managing viewing appointments efficiently and working closely with the wider team to ensure a smooth and seamless customer journey.
• Building strong relationships with clients and delivering an exceptional level of customer service throughout the viewing process.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• You will be a natural "people" person with excellent communication skills and the confidence to build relationships quickly with clients face-to-face.
• You will be friendly, approachable, professional and enthusiastic, with a genuine passion for helping people.
• You will be organised, reliable and able to manage your time effectively.
• You will have a full UK driving licence and your own reliable transport, as travel between properties will be required.
• You will have a positive attitude, strong attention to detail and a commitment to delivering a first-class customer experience.

At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here’s what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication.

Start strong with real experience, hands-on support and opportunities to grow from day one.

Early careers

Build strong foundations with hands-on learning and real opportunities to shape your future.

Step into a role where you can lead with confidence, backed by training, trust and a clear path forward.