Vice President Mutual Funds

BNY Pershing; Manchester; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

BNY Pershing in Manchester is seeking a Vice President – Mutual Funds to lead operations across fund-related activities within a wealth services and custody environment. This role combines hands-on leadership with strategic oversight and aims to strengthen governance, client service delivery, and transformational initiatives.

The position offers significant exposure across operational governance, client servicing, controls, transformation and process optimisation within a globally recognised

Qualifications

• Significant experience leading operational teams in Financial Services.
• Strong background in Mutual Funds, Investment Operations, or Asset Servicing.
• Experience with governance, controls, and client servicing functions.
• Advanced Excel skills and ability to produce MI reports.
• Experience with automation, robotics, AI-enabled tooling, or process transformation initiatives.

Responsibilities

• Lead and develop high-performing operational teams.
• Manage operational risk, escalations and control frameworks.
• Ensure timely, accurate delivery of activities.
• Enhance client service delivery for internal and external stakeholders.
• Produce MI reporting and monitor KRIs/KPIs.
• Coordinate testing and software release activity.
• Drive continuous improvement and automation initiatives.
• Support onboarding projects and strategic transformation activity.
• Ensure adherence to regulatory, Records Management, and Business Continuity policies.

Skills

Operational leadership

Mutual funds

Governance frameworks

Client servicing

Excel proficiency

MI reporting

KPI reporting

Automation interest

Funds experience

Job description

Location: Manchester, England, United Kingdom (Hybrid – 4 days onsite) Full-time

Competitive salary: (dependent on experience)

We are partnering with BNY Pershing to hire an experienced operational leader for a high-impact opportunity within their Pershing EMEA platform. This role sits within a critical operational function supporting mutual fund and investment operations activities across a sophisticated wealth services and custody environment.

The position offers the opportunity to lead operational teams, strengthen governance and controls, enhance client service delivery, and drive operational transformation initiatives within a globally recognised financial institution.

The Opportunity

As Vice President – Mutual Funds, you’ll lead operational teams responsible for a broad range of fund-related activities including:

• Fund Manager Account Openings
• Fund Trading activities (STP & manual)

This role combines hands‑on operational leadership with strategic oversight and offers significant exposure across operational governance, client servicing, controls, transformation, and process optimisation initiatives.

Key responsibilities include:

• Leading and developing high-performing operational teams
• Managing operational risk, escalations, and control frameworks
• Ensuring timely and accurate delivery of operational activities
• Enhancing client service delivery across internal and external stakeholders
• Producing MI reporting and monitoring KRIs/KPIs
• Supporting testing coordination and software release activity
• Driving continuous improvement, automation, and operational efficiency initiatives
• Supporting onboarding projects, operational change, and strategic transformation activity
• Ensuring adherence to regulatory, Records Management, and Business Continuity policies

Key Requirements

• Significant experience leading operational teams within Financial Services
• Strong background within Mutual Funds, Investment Operations, Custody, Wealth Services, or Asset Servicing
• Experience managing operational controls, governance frameworks, and client servicing functions
• Strong analytical and systems skills with advanced Microsoft Excel capability
• Experience producing MI reporting and monitoring KRIs/KPIs
• Ability to operate effectively within fast-paced, high-volume operational environments
• Interest or experience in automation, robotics, AI-enabled tooling, or process transformation initiatives
• Funds experience highly advantageous

Why Join?

This is an opportunity to join a globally recognised organisation undergoing major operational transformation and technology innovation.

You’ll play a key role in shaping operational excellence, enhancing client outcomes, leading high-performing teams, and contributing to strategic initiatives within a world‑class financial services environment.