Veterinary Receptionist/Stable Assistant

VC Evidensia UK; Scotland; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Annual leave

Birthday off

Family policies

Healthcare plan

Learning & development

Discounted care

Job summary

inspiring vet care in the Scottish Highlands is seeking a friendly Veterinary Receptionist/Stable Assistant to join Kessock Equine Vets on a part-time basis. You will be the first point of contact for clients, delivering a welcoming and professional experience.

This role offers a flexible mix of reception, administrative tasks and some horse handling/stable duties, with a minimum of 8.5 hours per week and additional hours to cover holidays and sickness.

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Excellent communication skills and a professional, welcoming manner.
• Ability to manage multiple tasks effectively in a busy environment.
• Collaborative approach and willingness to support colleagues.

Responsibilities

• Providing reception and administrative support
• Handling telephone calls and client enquiries professionally and efficiently
• Delivering exceptional customer service in a busy, fast-paced environment
• Assisting with horse handling and stable management

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

Horse handling

Job description

Veterinary Receptionist/Stable Assistant

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist/Stable Assistant to join our team at Kessock on a part time basis.

Practice Highlights

• The only equine-exclusive practice in the Scottish Highlands
• A genuinely hands-on leadership role within a close-knit, experienced team
• Diverse ambulatory and emergency equine caseload
• Opportunity to shape clinical standards, service development and future investment
• Culture built on trust, autonomy and clinical excellence
• Flexible balance of leadership and clinical responsibilities
• Outstanding lifestyle location with access to mountains, coastline and outdoor living

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Work Pattern

This position offers a minimum of 8.5 hours per week, with additional hours available to provide holiday and sickness cover when needed. It is an excellent opportunity for someone who enjoys a varied role and is passionate about delivering outstanding customer service within an equine environment.

Key Responsibilities

As a key member of our support team, you will be responsible for:

• Providing reception and administrative support
• Handling telephone calls and client enquiries professionally and efficiently
• Delivering exceptional customer service in a busy, fast-paced environment
• Assisting with horse handling and stable management

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

• Excellent communication skills and a professional, welcoming manner
• Experience in a customer-facing role, with a strong focus on service and attention to detail
• The ability to manage multiple tasks effectively in a busy environment
• A collaborative approach and willingness to support colleagues
• A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

• A key client-facing role within a supportive and collaborative practice team
• Clear career pathways with progression opportunities within client care and practice leadership roles
• Ongoing learning and development supported by experienced colleagues and practice teams
• A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

• 6.6 weeks' annual leave plus your birthday off
• Increasing holiday allowance based on length of service
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
• Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
• Learning and development opportunities via the inspiring vet care Academy
• Discounted veterinary care
• Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Kessock Equine Vets

The Paddock, Drumsmittal, IV1 3ZF, United Kingdom