Veterinary Receptionist (Part-Time)

British Veterinary Association; Oswestry; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking veterinary practice as a Veterinary Receptionist, where you will be the first point of contact for clients and their pets. This part-time role offers a supportive and friendly environment with a close-knit team. You will be responsible for ensuring a welcoming experience, handling enquiries, and managing appointments. Enjoy a competitive salary along with generous annual leave, enhanced family-friendly policies, and numerous employee benefits. This is a fantastic opportunity to contribute to a caring team dedicated to providing excellent veterinary care.

Benefits

6.6 weeks of annual leave

Additional annual leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Pension scheme

Pawsome Benefits - discounts with retailers

Qualifications

• Excellent communication skills and a warm demeanor are essential.
• Ability to multitask efficiently in a busy environment.

Responsibilities

• General reception duties including answering calls and making appointments.
• Dealing with enquiries and filing tasks.

Skills

Communication Skills

Multitasking

Compassionate Demeanor

Job description

Here at Park Issa, we are looking for a friendly and approachable Veterinary Receptionist to join our team on a part-time basis!

The hours will be 17 hours per week, working Wednesdays and Fridays from 9:00am to 6:30pm. Additionally, you will work 1 in 4 Saturdays from 8:30am to 4:00pm, averaging 18.75 hours per week.

About the role

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You will be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Your duties will include general reception duties, dealing with enquiries, answering the phone, making appointments, and filing.

Want to know more about us?

Our tier three hospital is based in Oswestry, with a branch practice in Rhos. Both practices are RCVS accredited. Our New Foundry branch in Johnstown was established in 2008 and has recently moved to a new location at 60 Stryt Las.

We have two separate waiting rooms to provide a calming space for nervous animals, a modern prep room where animals are prepared for surgery and minor procedures, separate dog and cat kennels to minimise stress, temperature control throughout the year, vet beds for maximum comfort, and a spacious, well-kept garden ideal for exercising in-patients.

Benefits

In addition to a competitive salary, you will benefit from:

• 6.6 weeks of annual leave (FTE)
• Additional annual leave for your birthday, added to your holiday allowance
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway offering discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care