Veterinary Receptionist/Admin

Vet Record Careers; Haddington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary group is seeking a dedicated Veterinary Receptionist/Administrative Assistant for their Haddington branch. The role involves client interaction, appointment scheduling, and administrative support in a friendly environment. Benefits include generous leave, employee wellbeing initiatives, and a supportive team atmosphere.

Benefits

6.6 weeks annual leave

Additional leave for your birthday

Cycle to work scheme

Employee wellbeing initiatives

Learning and development via IVC Evidensia Academy

Discounted staff pet care

Qualifications

• Previous experience in a veterinary or medical office setting preferred.
• Must hold a valid UK driving licence and have access to your own car.

Responsibilities

• Greet and assist clients in a courteous and professional manner.
• Schedule appointments and manage the clinic's calendar.
• Maintain client records and ensure accurate data entry.

Skills

Communication

Customer Service

Organisational Skills

Attention to Detail

Multitasking

Education

NAT 5 Maths and English or equivalent

Tools

Microsoft Office

Veterinary Management Software

Job description

23 hours ago Be among the first 25 applicants

Links Vets are hiring!

We are seeking a friendly, organised, and dedicated individual to join our team as a Veterinary Receptionist/Administrative Assistant. The ideal candidate will be the first point of contact for our clients and will ensure a smooth and welcoming experience for both pets and their owners. This is a full-time permanent position working 40 hours per week, with 8-hour shifts from 8:00 AM to 7:00 PM. There will also be 1 in 8 Saturdays.

Key Responsibilities:

• Greet and assist clients in a courteous and professional manner
• Schedule appointments and manage the clinic's calendar
• Answer phone calls and respond to emails
• Maintain client records and ensure accurate data entry
• Process payments and handle billing inquiries
• Assist with administrative tasks such as ordering supplies and managing inventory
• Support the veterinary team with various tasks as needed

Qualifications / Ideal Candidate:

• NAT 5 Maths and English or equivalent
• Previous experience in a veterinary or medical office setting preferred
• Excellent communication and customer service skills
• Proficiency in Microsoft Office; experience with veterinary management software is an advantage
• Strong organisational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Compassionate and caring attitude towards animals and their owners
• Must hold a valid UK driving licence and have access to your own car, as branch work will be required at any time

About us

Links Veterinary Group has five branches across beautiful East Lothian, offering beaches and outdoor pursuits. Our main Haddington branch is equipped with digital X-ray, ultrasound, dental suite, operating theatres, prep room, separate wards, and multiple consult rooms. We have visiting specialists and a dedicated team of veterinary surgeons, nurses, and reception staff in a friendly, supportive environment.

Benefits include:

• 6.6 weeks annual leave
• Additional leave for your birthday
• Family-friendly policies and support
• Cycle to work scheme
• Employee wellbeing initiatives
• Learning and development via IVC Evidensia Academy
• Pawsome Benefits discount scheme
• Pension scheme
• Discounted staff pet care

Additional Information

Employment type: Full-time

Job function: Healthcare Provider

Industries: Veterinary