Veterinary Receptionist

British Veterinary Association; United Kingdom; On-site; GBP 20,000 - 30,000; Part time

Job summary

Ein etabliertes Unternehmen in der Tiermedizin sucht einen engagierten Teilzeit-Rezeptionisten, der das Team unterstützt. In dieser Rolle sind Sie für die Verwaltung des Empfangs verantwortlich, begrüßen Kunden und fördern den Pet Health Club. Mit über 40 Jahren Erfahrung in der Liverpooler Gemeinschaft bietet das Unternehmen eine unterstützende Umgebung, in der Teamarbeit und berufliche Entwicklung gefördert werden. Genießen Sie die Möglichkeit, in einem dynamischen Team zu arbeiten, das sich leidenschaftlich für die Tierpflege einsetzt und gleichzeitig ein angenehmes Arbeitsumfeld schafft.

Benefits

6,6 Wochen Jahresurlaub

Zusätzlicher Urlaub für den Geburtstag

Verbesserte familienfreundliche Richtlinien

Fahrrad zur Arbeit Programm

Mitarbeiterwohlbefindensinitiativen

Lern- und Entwicklungsmöglichkeiten

Rabatte und Cashback mit Einzelhändlern

Pensionskasse

Rabattierte Tierpflege für Mitarbeiter

Qualifications

• Mindestens ein Jahr Erfahrung als Rezeptionist, vorzugsweise in einer Tierarztpraxis.
• Ausgezeichnete Kundenservicefähigkeiten und hohe Selbstmotivation.

Responsibilities

• Verwaltung des Empfangs, Beantwortung von Anrufen und E-Mails.
• Begrüßung neuer und bestehender Kunden und Unterstützung bei Versicherungsansprüchen.

Skills

Kundenservice

Rezeptionserfahrung

Selbstmotivation

Education

Zertifikat der höheren Bildung

Job description

Adams Vets is thrilled to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work. You will be part of a supportive team of vets, nurses, and auxiliary staff, all working together to provide excellent care and service.

As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include managing the front desk, answering phone calls and emails, greeting both new and existing clients, promoting our Pet Health Club, preparing medications, assisting with insurance claims, and occasionally enjoying some cuddles with puppies and kittens!

Join a Well Established Team

Adams Vets has proudly served the Liverpool community for over 40 years, with two well-equipped clinics located in Fazakerley and Wavertree. Our Fazakerley clinic offers excellent transport links and free on-site parking, while our Wavertree location is in a vibrant area with plenty of local restaurants, cafés, and bars—perfect for a team outing.

Both of our clinics are fully equipped with digital radiography, ultrasonography, tonometry, an in-house Idexx laboratory, dedicated inpatient wards, modern operating theatres, and consultation rooms for both vets and nurses. We foster a collaborative environment where knowledge is shared, cases are discussed, and career development is encouraged.

As RVN Nikki explains, "We are a close-knit team who always look out for and support each other. We're more than colleagues - we're the Adams family. We welcome new members with open arms who share the same passion and kindness as us."

The Skills You'll Bring to Our Team

We are looking for a motivated and experienced individual to join our team. The ideal candidate will have at least one year of receptionist experience, preferably within a veterinary practice, and possess excellent customer service skills. You should be highly self-motivated, with a passion for delivering exceptional service. Candidates must be able to reliably commute to both of our clinics. A Certificate of Higher Education is preferred, though not essential.

Working Hours

This part-time position offers up to 25 hours per week, working 3 days a week with one in four Saturday mornings (8:30 AM - 1:00 PM). There are no out-of-hours shifts, and you will work between our two clinics.

Benefits

• 6.6 Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care