Veterinary Receptionist

IVC Evidensia UK; Margate; On-site; GBP 16,000 - 20,000; Full time

Job summary

A veterinary practice in Margate is seeking an enthusiastic Veterinary Receptionist to be the first point of contact for clients and the public. Responsibilities include creating a warm and welcoming experience and covering holidays at the Birchington Cattery. The ideal candidate should possess great communication skills and be a team player. Training is provided if no experience. The role offers 30 hours per week with flexible shift patterns and numerous employee benefits, including annual leave and a pension scheme. Starting salary up to £19,113.53 DOE.

Benefits

6.6 weeks annual leave

Birthday leave allowance

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pawsome Benefits - discounts and cashback

Pension scheme

Discounted staff pet care

Qualifications

• Enthusiastic and caring disposition is essential.
• Experience preferred but not essential as training is provided.

Responsibilities

• First point of contact for clients and the public.
• Create a warm and welcoming experience for clients and patients.
• Cover any holidays at the Birchington Cattery.

Skills

Great communication skills

Team player attitude

Job description

We are looking for an enthusiastic Veterinary receptionist to join our team at Thanet Vets Margate and Thanet Vets Birchington. The position also requires you to cover any holidays at our Birchington Cattery. You will be the first point of contact for clients and the public both on the telephone and in person, demonstrating a professional and knowledgeable impression to promote the Practice.

More about us

We are a small animal first opinion practice based in Thanet Kent. Our main branch is our Thanet Vets Margate site and we have a small consulting branch in Birchington. Our Birchington clinic also has a Cattery attached.

The perfect fit

To be considered for this role you must be an enthusiastic and caring team player with great communication skills. You will be the face of the business creating a warm and welcoming experience for our wonderful clients and patients. We strive to provide excellent patient and client care and as a member of the reception team you will play a crucial part in this. Experience is preferred but not essential as training will be provided.

Your shift pattern

You will be required to work 30 hours per week, with the earliest start time of 8 am and latest finish time of 7.30 pm. We value your work‑life balance and can offer longer shifts over less days or shorter shifts over more days to suit you! Due to the nature of the business we operate a rota system which will require you to work 1 in 4 Saturday mornings.

Benefits

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £19,113.53 DOE