Veterinary Receptionist

VC Evidensia UK; Leeds; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading veterinary practice in Cookridge, Leeds, seeks a passionate Veterinary Receptionist to join their dynamic front-of-house team. This full-time role entails welcoming clients and managing appointments while providing essential support to the clinical team. With a commitment to animal care and client satisfaction, you will thrive in a fast-paced environment.

Benefits

6.6 Weeks annual leave

Birthday holiday allowance

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Non-accidental injury support

Learning and development via academy

Pawsome Benefits discount scheme

Discounted staff pet care

Qualifications

• Confident communicator with a warm manner.
• Excellent organisational skills and attention to detail.
• Genuine love for animals and helping their owners.

Responsibilities

• Welcoming clients and their pets.
• Managing appointments and client communication.
• Supporting the clinical team with admin tasks.

Skills

Communication

Organisational skills

Team player

Customer service

Job description

Towerwood Vets, Cookridge, Leeds, Yorkshire & The Humber

Are you a confident, enthusiastic individual with a passion for animals and excellent people skills? Join our friendly and fast-paced veterinary practice in Cookridge, Leeds!

We are currently seeking a Veterinary Receptionist to become a valued part of our busy front-of-house team. This is a full-time role (40 hours per week) and requires someone who thrives in a dynamic environment, is proactive, and truly enjoys working with both animals and the public.

• Confident communicator with a warm and professional manner
• Enthusiastic and approachable team player
• Comfortable in a busy, sometimes fast-paced, environment
• Excellent organisational skills and attention to detail
• A genuine love for animals and helping their owners

Your key responsibilities will include:

• Welcoming clients and their pets with a friendly and caring attitude
• Managing appointments, phone calls, and emails efficiently
• Handling payments and maintaining accurate client records
• Supporting the clinical team with admin tasks and client communication

Rota and hours

This is a full/part-time position working shifts from 8:00am-5:00pm or 10:00am-7:00pm. There will be 1 in 4 Saturdays.

About us

Our Cookridge clinic is based in LS16 in North Leeds, not far from Leeds Bradford Airport. We would consider this our main practice as we are able to offer our full range of both consultation and surgical services from this site, as well as comprehensive in-patient care when required. The site has been in operation as a veterinary practice since 1970.

Our Greengates clinic is based in BD10 on the North East outskirts of Bradford. Our practice here opened in 2008 on the New Line commercial estate, which allowed us to offer good parking and disabled access facilities for our clinic. Whilst smaller than our main site at Cookridge, we are able to offer the same consultation and surgical facilities, just on a smaller scale.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

27 Tinshill Road, Leeds, Leeds, LS16 7DR, United Kingdom