Veterinary Receptionist - Manchester, NH

Vetcor; Manchester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A small animal practice in Manchester is seeking a part-time Veterinary Receptionist. The role involves client interaction, office tasks, and fostering a positive environment. Ideal candidates should have a high school diploma and customer service experience.

Benefits

401(k) matching

Paid Time Off

Free/discounted lab work for pets

Professional development opportunities

Uniform allowance

Qualifications

• Experience with basic office functions in a busy environment.
• Ability to learn veterinary terms quickly.

Responsibilities

• Answer telephones and greet clients.
• Prepare patient files and update financial records.
• Diffuse negative client situations.

Skills

Customer Service

Communication

Education

High school diploma or equivalent

Tools

Word

Job description

Who we are

Goffstown Animal Hospital is looking for a part-time Veterinary Receptionist to add to our team. We are a small animal practice with three wonderful doctors. We are looking for an individual who works well with others and is a positive person to have around. Work-life balance is very important to Goffstown Animal Hospital, and we promote a positive work environment.

The receptionist is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, and updates client financial records. The exceptional receptionist has the ability to diffuse negative client situations and foster client bonding.

Position requirements:

• High school diploma or equivalent.
• Customer Service background is desirable but not required.
• Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as email. Type 30 words per minute.
• Significant experience with basic office functions in a busy office environment.
• Previous receptionist and veterinary practice experience are desirable but not required.
• Be flexible in attitude and work habits.

• Quickly learn how to pronounce, know the meaning of, and spell commonly used veterinary terms.

• Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods of time. Requires shift coverage that may not always be planned.
• Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases.

We have competitive pay and a wide variety of benefits, including:

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• 529 Savings Plan
• Referral bonus program

Wellness Benefits:

• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Employee Assistance Program
• Employee discount program

Apply today! We cannot wait to hear from you!

Diversity, equity, and inclusion are core values Goffstown Animal Hospital of and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.