Veterinary Receptionist

VC Evidensia UK; Higher Ashton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une pratique vétérinaire dynamique recherche un **réceptionniste vétérinaire** à temps plein. Vous rejoindrez une équipe accueillante, offrant un environnement d'apprentissage avec des opportunités de formation continue. Ce rôle implique l'accueil des clients, la gestion des références et des paiements, ainsi que la participation au bien-être des animaux. De nombreux avantages, y compris des congés annuels supplémentaires et un programme de bien-être des employés, sont également offerts.

Benefits

6,6 semaines de congés annuels

Congé d'anniversaire supplémentaire

Politique familiale améliorée

Programme Cycle to Work

Opportunités de formation via l'IVC Evidensia Academy

Récompenses et réductions avec les détaillants

Soins pour animaux de compagnie à prix réduit

Qualifications

• Sociable et amical, avec une approche centrée sur le client.
• Capacité à travailler dans un environnement dynamique.
• Ouverture à la formation continue et au développement personnel.

Responsibilities

• Accueillir les clients et les patients dans la salle d'attente.
• Gérer les appels entrants et traiter les paiements.
• Surveiller et contribuer au contrôle des infections.

Skills

Service à la clientèle

Compétences en communication

Gestion du stress

Education

Aucune qualification spécifique requise

Job description

Bryn and Golborne, Ashton-in-Makerfield, Ashton-in-Makerfield, North West

Here at Bryn and Golborne, we are looking for a friendly and approachable Veterinary Receptionist to join our team on a full-time basis. You will be joining a thriving and dynamic practice based over two sites.

Duties will include answering phone calls, greeting and arriving clients and patients, processing referrals, insurances and payments, offering superb personal care to clients in the waiting area, monitoring and contributing to infection control. You will also be involved in helping our clients take advantage our preventative health care plans, be given training in bereavement awareness, and have access to our extensive intranet training helping you progress in your career.

Rota and salary

This is a full-time permanent role working 40 hours per week over 5 days.

About us

We are a first opinion practice and have a varied and very busy caseload at both surgeries. We are a friendly, welcoming and supportive team of five vet surgeons, five full time nurses, two VCAs, four Client Care Advisors and a Practice Manager. You will be given full training, uniform, and many other benefits via our Pawsome colleague benefits platform.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Bryn and Golborne, Ashton-in-Makerfield

1 Downall Green Road, Ashton-In-Makerfield, Ashton-in-Makerfield, WN4 0DH, United Kingdom