Veterinary Receptionist

VC Evidensia UK; Chipping Norton, Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading veterinary hospital in Chipping Norton is seeking a full-time receptionist to join their friendly team. The role involves providing exceptional customer service, managing calls, and performing administrative tasks. Ideal candidates should be passionate about patient care and enjoy working in a dynamic environment.

Benefits

6.6 weeks of annual leave

Additional leave for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development via the IVC Evidensia Academy

Discounted staff pet care

Qualifications

• Previous veterinary or receptionist experience preferred but not essential.
• Passionate about delivering great service.
• Comfortable in a busy, ever-changing environment.

Responsibilities

• Greet clients and handle calls.
• Manage financial transactions.
• Provide high-quality administrative support.

Skills

Customer-focused

Team player

Good communication

Job description

Chipping Norton Veterinary Hospital, Chipping Norton, Oxfordshire, South West

We are seeking a highly motivated full-time receptionist to join our friendly and supportive team at Chipping Norton Veterinary Hospital.

You will work alongside 5 other receptionists and the Head Receptionist to provide outstanding customer service and high-quality administrative support to our team.

As the first point of contact for clients, you will greet clients, handle calls, and manage financial transactions. You will also need to acquire good product knowledge to advise clients and perform general admin duties as required.

About our hospital and team

Our RCVS-accredited Tier 3 Veterinary Hospital is expanding. We are looking for a passionate and experienced small animal veterinary surgeon with an interest in internal medicine to join our team. You will collaborate with 15 Veterinary Surgeons, 14 Registered Veterinary Nurses, 5 Student Registered Nurses, and 5 Animal Nursing Assistants in our state-of-the-art hospital located on the edge of a charming Cotswold market town.

Our team includes a Specialist in Zoo & Wildlife Medicine, and Advanced Practitioners in Small Animal Medicine and ECC. We host a referral dermatologist and receive referrals nationwide for exotic pet care, radioiodine therapy for hyperthyroid cats, outpatient CT scans, and certain internal medicine and orthopaedic cases.

The hospital is fully equipped with in-house lab facilities, a DR x-ray system, dental x-ray, a 64-slice CT scanner, various endoscopes, an ultrasound scanner with colour Doppler, orthopaedic equipment, a slit lamp, a tonometer, and more.

The ideal candidate

You should be customer-focused, passionate about delivering great service, a team player, and comfortable in a busy, ever-changing environment. Previous veterinary or receptionist experience is preferred but not essential, as full training will be provided.

If you share our passion for outstanding patient care and want to join our team, we would love to hear from you.

This is a full-time role, 36 hours per week, Monday to Friday, with additional Saturday shifts (1:2) from 8:30 am to 2 pm. The hourly rate is up to £12.21.

Benefits

• 6.6 weeks of annual leave
• Additional leave for your birthday
• Enhanced family-friendly policies (maternity, paternity, adoption, shared parental, and surrogacy pay)
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development via the IVC Evidensia Academy
• Pawsome Benefits — discounts and cashback through Reward Gateway
• Discounted staff pet care

Location

Chipping Norton Veterinary Hospital, Banbury Road, Chipping Norton, Oxfordshire, OX7 5SY, United Kingdom