Veterinary Patient Care Assistant

Linnaeus; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

5 weeks holiday plus bank holidays and

Birthday Leave

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program including:

Employee assistance program

Eyecare voucher scheme

Free annual Flu jab

Cycle to work scheme

Recruitment referral reward scheme

Job summary

London Vet Specialists is seeking a Patient Care Assistant to join our multidisciplinary referral centre in Hammersmith. You will collaborate with the HoNS, Lead Nurses, RVNs and Clinicians to deliver outstanding patient care across all services.

The role requires prior animal care experience or completion of an animal care course, with a commitment to high standards, teamwork and patient welfare in a busy hospital environment. Evening and weekend shifts are included.

Qualifications

• Previous experience in veterinary patient care or completion of an animal care course.

Responsibilities

• Provide inpatient care under the supervision of clinicians and nursing team, including exercise, feeding and grooming of hospitalised patients.
• Maintain patient accommodation and welfare, provide enrichment and supportive aids as required.
• Assist with patient preparation, surgical support and recovery under clinicians and RVNs.
• Theatre maintenance including preparation and cleaning between surgeries.
• Assist with laboratory diagnostic techniques and handling samples for in-house or external labs.

Skills

Animal care experience

Job description

JOB TITLE: Patient Care Assistant

REPORTING TO: Lead Learning & Development RVN, Head of Nursing Services

HOURS: Full-Time (40 Hours/Week)

SALARY: From £28,000 D.O.E

START DATE: September/October 2026

An exciting opportunity has opened at London Vet Specialists for a Patient Care Assistant to join the expanding team in our multidisciplinary referral centre in Hammersmith. The ideal candidate will have previous experience in a veterinary patient care role or completion of an animal care course.

Role Overview

The Patient Care Assistant (PCA) will be responsible for working collaboratively with the Head of Nursing Services (HoNS), Lead Nurses, Registered Veterinary Nurses (RVN) and Clinicians across the hospital to ensure the efficient delivery of outstanding patient care through all services. You will work enthusiastically with the nursing team to help maintain a happy and efficient working environment.

Your responsibilities will include the provision of high standards of patient and client care, promoting the comfort and safety of patients undergoing investigations, maintaining patient accommodation, upholding a high standard of hospital hygiene, accurate record keeping & effective communication and teamwork.

As a multi-disciplinary PCA role, your work will be shared throughout all disciplines at LVS, including wards, theatre/ sterilisation, laboratory, internal medicine/ cardiology, ophthalmology, oncology, dermatology, pharmacy and client care. This role will have a rotation of shift patterns, including evening and weekend work, where the ideal candidate will have animal care experience in a veterinary setting.

The role will include but not limited to:

• Provide inpatient care under the direction of the clinicians and nursing team, such as exercising, feeding and grooming hospitalised patients.
• Maintain patient accommodation, considering the condition and welfare of the patient, providing environmental enrichment and supportive aids as required.
• Assist with patient preparation, surgical team support and recovery under the direction of the clinicians and RVNs.
• Theatre maintenance including preparation and cleaning between surgeries.
• Assist with laboratory diagnostic techniques including use of in-house lab equipment to process samples and packaging for external laboratories.

What we offer

• 5 weeks holiday plus bank holidays and Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

About Us

London Vet Specialists originated as a boutique small animal referral centre in Belsize Park, North London and in May 2024, relocated to a new state-of-the-art site in Hammersmith, West London. The hospital boasts an incredible location on the banks of the river Thames, nestled within the bustling and thriving Hammersmith & Fulham neighbourhood. We now have a complete compliment of specialist-led services, including orthopaedic and soft-tissue surgery, internal medicine, ophthalmology, anaesthesia & analgesia, oncology, cardiology, dermatology, diagnostic imaging, neurology & emergency and critical care.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an experienced team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

London Vet Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered.