Veterinary Care Assistant — Flexible Hours + CPD

Pdsa; Swansea; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible working opportunities

Generous CPD opportunities

Professional membership fees paid

25 days' holiday + Bank Holidays

Three paid special days per year

Pension scheme

Life assurance

EAP and wellbeing support

Retail, holiday and lifestyle benefits

Family-friendly leave policies

Staff veterinary service benefits

Discounts on PDSA Pet Insurance

Job summary

PDSA is seeking a Veterinary Care Assistant to join our hospital team in Swansea, helping deliver compassionate, high‑quality care to pets and their owners across inpatient care, theatre, dispensary, radiography, cleaning and reception.

You will work within a collaborative clinical team, maintain infection control standards and support client education while ensuring services are delivered efficiently in line with PDSA's mission to improve pet wellbeing.

Qualifications

• Must hold Veterinary Care Assistant qualification or equivalent recognised by PDSA.
• Aged 18 or over.
• Excellent communication and interpersonal skills.
• Capable of working in a fast-paced, high-pressure environment.
• Demonstrate a strong client care focus.
• Be computer literate and comfortable using clinical systems.
• Ideally have previous experience working within a veterinary or clinical environment.

Responsibilities

• Supporting patient care across wards, theatre and clinical areas.
• Assisting with dispensary, radiography and reception activities as required.
• Maintaining high standards of cleanliness and infection control throughout the hospital.
• Delivering excellent, empathetic client care aligned with PDSA values.
• Helping clients understand the services available to them and promoting responsible pet ownership.
• Supporting compliance with clinical governance, health and safety, stock control and hospital procedures.
• Contributing to the development of colleagues through knowledge sharing and support.
• Working collaboratively with the wider veterinary team to deliver outstanding patient and client experiences.

Skills

Communication skills

Client care orientation

Computer literacy

Teamwork

Education

Veterinary Care Assistant qualification or equivalent

Job description

PDSA is seeking a Veterinary Care Assistant to join our hospital team in Swansea, helping deliver compassionate, high‑quality care to pets and their owners across inpatient care, theatre, dispensary, radiography, cleaning and reception.

You will work within a collaborative clinical team, maintain infection control standards and support client education while ensuring services are delivered efficiently in line with PDSA's mission to improve pet wellbeing.