Veterinary Care Assistant

Vets for Pets; Romford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

20% discount at Vet Group, Pets atHome

In-house career development

Pension and holiday allowance

Cashbacks

Job summary

Vets for Pets Brentford is seeking a proactive Veterinary Care Assistant to join our busy practice. You will support colleagues with non-clinical duties, help ensure smooth running of the team, and contribute to delivering high standards of patient care for pets and peace of mind for their owners.

This role offers a clear path to a student nurse role in the future. The role is full-time, 40 hours per week with a rolling rota including weekends; you will be the friendly face for clients and pets,

Qualifications

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.

Responsibilities

• Assist all colleagues with non‑clinical duties to support smooth running of the practice and provide the best standard of patient care.
• This is a great opportunity for someone who is looking to progress into a student nurse role in the future.

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Brentford practice.

Our practice is bright, spacious, air‑conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in‑house laboratory facilities.

You will assist all colleagues with non‑clinical duties to support smooth running of the practice and provide the best standard of patient care. This a great opportunity for someone who is looking to progress into a student nurse role in the future.

This full‑time role working 40 hours per week and includes 1 in 5 weekends, with a rolling rota of early and late shifts between 8am and 8pm

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required:

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up‑to‑speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension and holiday allowance.

Location

TW8 8JW

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!