Veterinary Care Assistant

Grove Lodge Veterinary Group; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary practice is seeking an enthusiastic Veterinary Care Assistant to join their team. The role involves assisting with non-clinical duties, ensuring excellent patient care, and providing support to clients and their pets. This full-time position offers opportunities for career development within the veterinary field, along with several attractive benefits including discounts and in-house training.

Benefits

20% discount at Vet Group

Access to discounts and cashback offers

In-house career development

Pension

Holiday allowance

Qualifications

• Ability to handle diverse client situations including emotional ones.
• Experience or enthusiasm for pet care services.

Responsibilities

• Assist colleagues with non-clinical duties at the practice.
• Ensure highest standard of patient care.
• Provide guidance on practice services to clients.

Skills

Friendly and welcoming

Calm and attentive

Enthusiasm and drive

Pet care knowledge

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Tilehurst Vets for Pets practice.

Our practice is bright, spacious, air-conditioned, and purpose-built to industry-leading standards, equipped with state-of-the-art facilities including digital X-ray and an in-house laboratory.

You will assist colleagues with non-clinical duties to support the smooth running of the practice and provide the highest standard of patient care.

This is a great opportunity for someone looking to progress into a student nurse role in the future.

This is a Full-Time position working 40 hours per week (shifts to be discussed at interview)

If you share our passion for delivering outstanding pet healthcare and exceptional customer service, we'd love to hear from you.

The attributes required

• You are the friendly and welcoming face for clients and their pets when they arrive at the practice.
• You keep yourself fully informed about the practice services and any additional offerings to guide clients effectively.
• You are calm, attentive, and focused on clients’ needs.
• You bring enthusiasm and drive to your role. Your passion for service is matched by your love of pets.
• You can handle various situations, from comforting clients with bad news to celebrating a puppy’s first visit.
• Your personality is infectious, creating a welcoming and friendly atmosphere with colleagues.

In short, you enjoy being busy, helping people and their pets, and making a difference.

Benefits

We offer benefits such as a 20% discount at the Vet Group, Pets at Home, and the Groom Room, access to discounts and cashback offers, in-house career development, pension, and holiday allowance.

Location: RG30 1PR

Pets see people. They are unbiased and non-discriminatory. We draw inspiration from pets and value diversity in all its forms. We aim to reflect the communities we serve, and we encourage everyone to be themselves. If your skills and experience don’t perfectly match but you believe you can contribute through your values and behaviors, we want to hear from you.

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