Veterinary Care Assistant

Vets for Pets; Carrickfergus; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

20% discount at Vet Group, Pets atHome

Discounts & cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Vets for Pets in Carrickfergus is looking for a Veterinary Care Assistant who is enthusiastic and passionate about animal care. The role supports the team of 3 RVNs, 1 SVN, 4 Vets and 3 CCAs, with a view to future progression to a student Veterinary nurse position.

The position is full-time, 37.5 hours per week, with two shifts from 8:30am to 7pm and two from 8:30am to 4:45pm. Some Saturdays (9am–12pm) may be required, up to 1 in 3 Saturdays.

Qualifications

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You stay up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• Your enthusiasm and love of pets drive your performance.
• You can handle challenging situations with empathy, from difficult news to a puppy’s first visit.

Responsibilities

• You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

Skills

Customer service

Pet care passion

Team player

Calm under pressure

Excellent communication

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Carrickfergus Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. You will be joining our supportive team of 3 RVNs, 1 SVN, 4 Vets and 3 CCAs.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This is an excellent opportunity with the potential of future progression to a student Veterinary nurse position.

This is a Full Time role working 37.5 hours per week, including two 8:30am to 7pm shifts and two 8:30am to 4:45pm shifts. Some Saturday shifts (9am to 12pm) will be required, this is a maximum of 1 in 3 Saturdays.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
• In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

• 20% discount at the Vet Group, Pets at Home and the Groom Room
• access to discounts and cashbacks
• in-house career development opportunities
• pension and holiday allowance
• The salary for this role is national minimum wage.

Location: BT38 8HQ

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!