Venue Sales Representative

NextGenEnergyJobs; Reading; Remote; GBP 25,000 - 35,000; Full time

Job summary

Octopus Energy is expanding its field sales team and invites passionate individuals to join as Venue Sales Representatives. In this role you will interact directly with customers at various venues, explain energy tariffs and low-carbon technologies such as solar, heat pumps and EVs, and help communities understand their options.

You don’t need previous sales experience; training is provided. A positive, approachable voice, good listening skills and a genuine enthusiasm for helping customers are

Qualifications

• Experience in customer-facing roles is preferred but not required.
• Strong communication and listening skills are essential.
• Ability to build rapport and trust with customers.
• Motivated and confident in approaching customers at venues.

Responsibilities

• Engage with customers at venues to promote energy tariffs and low-carbon tech.
• Provide excellent service and ensure a welcoming experience for new customers.
• Help potential customers understand options and support their decision to switch.

Skills

Face-to-face communication

Relationship building

Active listening

Customer service orientation

Job description

Octopus Energy has exciting opportunities to join our field sales team as a Venues Sales Representative.

Responsibilities

• As a Venue Sales Representative, you will directly engage with customers on a face to face basis, to promote our energy tariffs and low carbon technologies, such as solar panels, heat pumps and electric vehicles.
• Our Energy Helpers help introduce these local communities to Octopus Energy as a preferred potential supplier by comparing service and products with other energy companies. This helps potential customers make an informed choice on whether they’d benefit from switching to us for their energy supply at their homes.
• Your role will be to make every conversation count, delivering outstanding customer service while creating a welcoming and positive experience for every new customer you bring on board.

Requirements

• While sales experience is preferred don't let it put you off if you don't have any, we will help you with that! But if you enjoy talking to people, building relationships and helping customers, we’d love to hear from you.
• You don’t need to be the loudest person in the room to be great at Field Sales. We’re looking for people who are confident in their own way, great listeners and genuinely interested in connecting with others.
• A positive, approachable and confident communication style
• Experience in a customer centric setting where you have come up with quick and effective customer solutions
• A confident person who is willing to approach customers and maximise every customer interaction
• You love humans, and bringing customers a little bit of joy by making something easy makes your heart sing
• You’re a bit obsessive about checking you’ve got things right - it’s your job, not anyone else’s
• Honest focused and committed to being an amazing representative of our brand
• A driving license in order to travel to all our different venues situated across the locations