Venue Bars and Retail Manager

Elior; England; On-site; GBP 32,000 - 50,000; Full time

Benefits offered by this job

Free meals

Flexible working options

28–31 days of holiday

Paid volunteering days

Career development opportunities

Pension schemes and life assurance

Exclusive discounts

Exclusive discounts

Job summary

A hospitality service provider in the UK seeks a Venue Bars and Retail Manager to oversee operations at Easter Road. The role requires leadership of a dynamic team, managing kiosks and bars during matchdays, and ensuring top-notch customer experiences. Ideal candidates will have a background in catering management, a passion for football, and the ability to thrive under pressure. This full-time position offers generous perks and opportunities for growth.

Qualifications

• Proven experience in a catering management or supervisory role.
• A confident, positive people leader with a passion for customer experience.
• Experience in hospitality, retail, bars, stadiums or event operations.
• Stock management, cash handling and compliance.
• Calm under pressure on busy matchdays.

Responsibilities

• Managing the day‑to‑day operations of kiosks, bars and retail concessions.
• Leading, motivating and developing the team.
• Overseeing stock management, ordering and merchandising.
• Ensuring top‑tier customer service and smooth, efficient operations
• Maintaining high standards of safety, compliance and food hygiene
• Working closely with the hospitality and events teams to deliver brilliant fan experiences
• Using performance data and insights to continuously improve operations

Skills

Catering management experience

Leadership skills

Customer service orientation

Stock management

Compliance knowledge

Calm under pressure

Job description

Join to apply for the Venue Bars and Retail Manager role at Elior

Elior Stadia – Bringing the Buzz to Matchdays & More

When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks – so fans can focus on the action while we handle the flavour.

At Hibernian FC, the passion starts long before kick‑off, in the kiosks, bars and retail spaces where thousands of supporters begin their match‑day experience!

This is an exciting opportunity for someone who loves football, thrives in fast‑paced hospitality environments, and wants to make a real impact in the heart of a historic Scottish club.

What you’ll be doing

• Managing the day‑to‑day operations of kiosks, bars and retail concessions across Easter Road
• Leading, motivating and developing the team on matchdays and non‑event days
• Overseeing stock management, ordering and merchandising to maximise sales
• Ensuring top‑tier customer service and smooth, efficient operations
• Maintaining high standards of safety, compliance and food hygiene
• Working closely with the hospitality and events teams to deliver brilliant fan experiences
• Using performance data and insights to continuously improve operations

Working Pattern: 5 out of 7 days

What can you bring

• Proven experience in a catering management or supervisory role
• A confident, positive people leader with a passion for customer experience
• Experience in hospitality, retail, bars, stadiums or event operations
• Strong in stock management, cash handling and compliance
• Calm under pressure, especially on busy matchdays
• Able to energise and support a team in a fast‑paced environment

If you want to play your part in delivering exceptional matchday and event experiences at Easter Road, we’d love to hear from you!

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals – Enjoy tasty, nutritious food on us while you work!
• Flexible working – including part‑time roles, because life doesn’t run on a 9‑5 schedule.
• Plenty of Time to Unwind – 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments – whether family, personal or unexpected.
• Give‑back time – paid volunteering days for the causes you care about.
• Room to grow – career development and learning opportunities for all stages of your career.
• Financial security – pension schemes and life assurance.
• Exclusive discounts – save on entertainment, leisure, and even travel!

One small thing – we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people‑first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here’s the best part – 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway!

Research shows that many people – especially women and those from underrepresented backgrounds – hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Ready to join us? Hit ‘Apply Now’ and let’s chat!

Referrals increase your chances of interviewing at Elior by 2x

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Management
• Industries: Food and Beverage Services