Vendor Quality Manager

CCA Recruitment Group; Manchester; Hybrid; GBP 53,000 - 58,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

CCA Recruitment Group in Manchester is seeking a Vendor Quality Manager to lead the European supplier quality programme, driving audits, issue resolution, and continuous improvement across our supplier base. The role requires strong cross-functional collaboration and experience with CSR and ISO standards.

You will oversee audits across the UK and Europe, ensure regulatory compliance, and support teams with supplier performance initiatives while maintaining high quality and sustainability

Qualifications

• Senior quality or supplier quality experience in a consumer products or supply chain-led business.
• Experience with supplier audits, supplier assessments and corrective action management.
• Familiarity with ethical/social auditing standards (SMETA, BSCI, WRAP, SA8000) and ISO certifications.
• Knowledge of ISO 9001 and ISO 45001 standards.
• Experience in product testing, inspections, and compliance requirements.

Responsibilities

• Lead and manage the European supplier audit and quality programme.
• Drive resolution of quality and compliance issues from suppliers and customers using structured RCA methodologies.
• Ensure products and suppliers meet business, client, and regulatory requirements before approval and throughout supplier relationships.
• Ensure suppliers align with CSR policies.
• Support internal teams and clients by strengthening supplier performance and QA processes.
• Conduct onsite supplier audits across the UK and Europe.
• Deliver training and guidance to internal stakeholders on vendor management.

Skills

Supplier quality

Audits

Root cause analysis

ISO standards

Cross-functional collaboration

Job description

Vendor Quality Manager

Location: Manchester
Hours: Monday to Friday, 9:00am - 5:30pm
Salary: £53,000 - £58,000 per annum
Working Pattern: Hybrid Working (2 days remote)
Benefits: Excellent benefits package

The Opportunity

We are seeking an experienced Vendor Quality Manager to join a Global Quality team in a business-critical role. This position provides senior quality oversight, supplier assurance, and operational support, with a primary focus across the European supplier and customer base.

This is an excellent opportunity for a quality professional who enjoys working collaboratively across international supply chains, driving continuous improvement, and ensuring the highest standards of quality, compliance, and sustainability are maintained.

Key Responsibilities

• Lead and manage the European supplier audit and quality programme.
• Drive the resolution of quality and compliance issues from suppliers and customers using structured root cause and corrective action methodologies.
• Ensure products and suppliers meet business, client, and regulatory requirements before approval and throughout ongoing supplier relationships.
• Ensure suppliers remain aligned with all global Corporate Social Responsibility (CSR) policies.
• Support internal teams and clients by strengthening supplier performance and quality assurance processes.
• Conduct onsite supplier audits across the UK and Europe.
• Deliver ongoing training and guidance to internal stakeholders, ensuring a clear understanding of the importance of effective vendor management.

About You

• Proven experience in a senior quality or supplier quality position within a consumer products or supply chain-led business.
• Strong experience in supplier audits, supplier assessments, and corrective action management.
• Good knowledge of ethical and social auditing standards including SMETA, BSCI, WRAP, SA8000, and ISO certifications.
• Understanding of ISO 9001 (Quality Management) and ISO 45001 (Health & Safety) standards.
• Experience within consumer products, including product testing, inspections, and compliance requirements.
• The ability to build strong supplier relationships and promote a culture of continuous improvement.
• A structured, pragmatic approach to problem solving and process improvement.
• Experience working cross-functionally with purchasing, compliance, warehouse, product, and customer-facing teams.
• Excellent written and verbal communication skills with the confidence to engage and influence suppliers and stakeholders at all levels.