Vendor/Contract Services Manager

Morgan McKinley; Reading; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the technology sector is seeking a Contract Services Manager to join their high-impact Vendor Management team. This hands-on role involves managing supplier relationships and ensuring contract compliance while collaborating with various internal stakeholders. The ideal candidate will have a strong background in vendor management and contract oversight, with excellent communication skills and a customer-focused approach. This position offers the chance to work on high-profile projects with broad business impact.

Benefits

Opportunity to work on high-profile projects

Cross-functional exposure to senior stakeholders

Agile and collaborative team environment

Qualifications

• 3+ years in Telecoms, Cable, or similar industry.
• Experience managing vendor contracts.
• Solid understanding of procurement and service delivery.

Responsibilities

• Act as account manager for IT service suppliers.
• Oversee contract renewals and disputes.
• Monitor SLA performance and facilitate supplier reviews.

Skills

Vendor management

Contract management

Communication

Customer-focused mindset

Education

Degree in Business, Finance, or Service Management

Job description

Get AI-powered advice on this job and more exclusive features.

Please note: This is not a Head of Department, Director, or Managerial role.

We're looking for someone with vendor or commercial contract management experience seeking a contracting role.

Overview

Join a small but high-impact Vendor Management team responsible for overseeing suppliers delivering IT equipment and services across the business. This is a hands-on, delivery-focused role involving daily interaction with procurement, legal, internal stakeholders, and external suppliers.

Key Responsibilities

• Act as an account manager for suppliers providing IT services and equipment.
• Oversee contract renewals, change requests, disputes, and purchase order management.
• Monitor SLA performance and engage with business owners when supplier delivery falls short.
• Facilitate regular supplier performance reviews, lead conflict resolution where required, and ensure contract compliance.
• Develop and maintain SMART KPIs to track vendor performance and value for money.
• Collaborate with Procurement, Legal, Finance, and internal stakeholders to ensure supplier governance aligns with contractual obligations.
• Support procurement activities (RFIs, benchmarking, selection processes) and help define support/maintenance schedules.
• Take ownership of budget tracking and reporting related to supplier services.

Why Join?

• Opportunity to work on high-profile projects with broad business impact
• Cross-functional exposure to procurement, legal, and senior business stakeholders
• Be part of an agile, collaborative team driving supplier performance and strategic improvements

Required Experience

• 3+ years in Telecoms, Cable, or similar industry
• Experience managing various vendor contracts (e.g., support, outsourced services)
• Strong commercial and customer-focused mindset
• Solid understanding of procurement, governance, and service delivery processes
• Excellent communication skills across all levels
• Experience in commercial, procurement, or vendor/service management
• Degree (or equivalent experience) in a relevant field (Business, Finance, Service Management)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Industries

  Technology, Information and Media

Referrals increase your chances of interviewing at Morgan McKinley by 2x

Sign in to set job alerts for “Contract Services Manager” roles.

Reading, England, United Kingdom 5 days ago

Reading, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 1 week ago

Reading, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 1 month ago

Reading, England, United Kingdom 14 hours ago

Reading, England, United Kingdom 1 week ago

Reading, England, United Kingdom 1 week ago

Reading, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.