Vehicle Technician - Guildford

Porsche Retail Group Ltd; Guildford; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Monthly bonus

33 days holiday

Pension scheme

Life Assurance

Employee Assistance Program

Mental health champions

Staff representative body

Workwear provided

Vehicle leasing

Career progression

Job summary

Porsche Retail Group in the Guildford area is seeking a Porsche Vehicle Technician to maintain, repair and service customer vehicles to the highest standard. You will diagnose issues using diagnostic tools, perform repairs across the Porsche range, and document services and parts used, ensuring first-time fixes and exceptional customer service.

The role offers fixed hours, a competitive salary with monthly bonuses, paid Porsche training, generous holidays, pension, life assurance and a wide

Qualifications

• A full vehicle (Category B) driver’s license, ideally for two years.
• Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent.
• Experience working in a franchised automotive dealership.
• Excellent mechanical and technical skills to diagnose and repair faults.

Responsibilities

• Identifying problems with vehicles using diagnostic tools and equipment
• Carrying out repairs and service work across the whole Porsche vehicle range
• Performing road tests to ensure repairs were successful and vehicles are functioning properly
• Documenting services performed, parts used, and any issues found during inspections
• Communicating with the Service Team or customers about vehicle issues and repair options
• Ensuring all work is performed in accordance with safety regulations and Porsche's exemplary customer service level expectations
• Keeping up with the latest automotive technologies and repair techniques

Skills

Diagnostic skills

Franchised dealership experience

Mechanical and electrical repair

Efficient problem solving

Communication with service team

Education

Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

Job description

Role

As a Porsche vehicle Technician, you will maintain, repair, and service our customer's vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers' expectations.

Responsibilities

• Identifying problems with vehicles using diagnostic tools and equipment
• Carrying out repairs and service work across the whole Porsche vehicle range
• Performing road tests to ensure repairs were successful and vehicles are functioning properly
• Documenting services performed, parts used, and any issues found during inspections
• Communicating with the Service Team or customers about vehicle issues and repair options
• Ensuring all work is performed in accordance with safety regulations and Porsche's exemplary customer service level expectations
• Keeping up with the latest automotive technologies and repair techniques

Minimum Qualifications

• A full vehicle (Category B) driver's license, ideally for a for a minimum of two years
• Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification
• Experience of working within a franchised automotive dealership
• Excellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehicles
• Ability to work quickly, diligently and efficiently

Desirable Qualifications

• Level 3 Diploma in Light Vehicle Maintenance
• Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations
• Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement
• Experience of working within a prestige franchised automotive dealership

Benefits

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer:

• Fixed hours each week:
• Monday to Friday 8.00am to 5.00pm (1 day staying until 5:45pm)
• 1 in 10 Saturdays on a rota basis from 8.00am to 1.00pm
• Competitive Salary along with monthly Bonuses for exceptional performance
• Salary increases as you progress through your Porsche training and accreditation
• Guaranteed monthly bonus payment for the first 3 months of your employment
• 33 days holiday, inclusive of bank holidays
• Option of a VW Group Vehicle at preferential leasing rates
• Life Assurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Dedicated mental health champions
• Employee representative body - your voice at work
• Five full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots

Centre

The biggest ‘Destination Porsche' centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone's throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station.

Company

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.