Vehicle Technician - West London

Porsche Retail Group; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

33 days holiday

Fixed hours

Saturdays on rota

Vehicle leasing rates

Life Assurance

Pension scheme

Employee assistance

Mental health champions

Workwear provided

Job summary

Porsche Centre West London, part of the Porsche Retail Group, is seeking a skilled Vehicle Technician to maintain, repair and service customer vehicles to the highest standard. You will diagnose issues, perform mechanical and electrical repairs, and ensure accurate service records while exceeding customer expectations.

Joining the team means working Monday to Friday 8:00–17:00 with occasional Saturday on a rota.

Qualifications

• Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent.
• Level 3 Diploma in Light Vehicle Maintenance is desirable.
• Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations is desirable.
• Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement is desirable.

Responsibilities

• Identify problems with vehicles using diagnostic tools and equipment.
• Carry out repairs and service work across the Porsche vehicle range.
• Perform road tests to ensure repairs were successful and vehicles are functioning properly.
• Document services performed, parts used, and any issues found during inspections.
• Communicate with the Service Team or customers about vehicle issues and repair options.
• Ensure all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectations.
• Keep up with the latest automotive technologies and repair techniques.

Skills

Diagnostic skills

Mechanical skills

Electrical systems

Attention to detail

Effective communication

Education

Level 2 Diploma in Light Vehicle Maintenance and Repair Competence

Level 3 Diploma in Light Vehicle Maintenance

Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations

Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement

Job description

Role

As a Porsche vehicle Technician, you will maintain, repair, and service our customer’s vehicles to the highest standard. Communicating effectively with the Service Team, you will seek to diagnose potential problems, fix mechanical and/or electrical issues or carry out routine service work. All the while ensuring the highest level of accurate record keeping and ensuring vehicles are fixed first time, and exceeding customers’ expectations.

Responsibilities

• Identifying problems with vehicles using diagnostic tools and equipment
• Carrying out repairs and service work across the whole Porsche vehicle range
• Performing road tests to ensure repairs were successful and vehicles are functioning properly.
• Documenting services performed, parts used, and any issues found during inspections.
• Communicating with the Service Team or customers about vehicle issues and repair options.
• Ensuring all work is performed in accordance with safety regulations and Porsche’s exemplary customer service level expectations
• Keeping up with the latest automotive technologies and repair techniques.

Minimum Qualifications

• A full vehicle (Category B) driver’s license, ideally for a for a minimum of two years
• Level 2 Diploma in Light Vehicle Maintenance and Repair Competence or equivalent qualification
• Experience of working within a franchised automotive dealership
• Excellent mechanical and technical skills to be able to diagnose and repair faults on a wide range of vehicles
• Ability to work quickly, diligently and efficiently

Desirable Qualifications

• Level 3 Diploma in Light Vehicle Maintenance
• Level 3 Diploma in Auto-Electrical and Mobile Electrical Operations
• Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement
• Experience of working within a prestige franchised automotive dealership

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer

• Competitive Salary along with monthly Bonuses for exceptional performance
• Salary increases as you progress through your Porsche training and accreditation
• Guaranteed monthly bonus payment for the first 3 months of your employment
• 33 days holiday, including bank holidays
• Fixed hours each week - no shift patterns. Monday to Friday 8.00am to 5.00pm and 1 in 10 Saturdays on a rota basis from 8.00am to 1.00pm.
• Option of a VW Group Vehicle at preferential leasing rates
• Life Assurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Dedicated mental health champions
• Employee representative body - your voice at work
• Five full sets of work wear along with Porsche jumpers, gilets, jacket and safety boots

Centre

Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.

Company

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.