Vehicle Technician

Vospers; North Tawton; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Holiday accrual & paid day off for...

Motor discounts for service, sales &?

Paid sickness scheme

Bike to work scheme

Professional development

Online discount site

Staff & Customer referrals

Job summary

Vospers, a family-run motor dealer group, is seeking a Vehicle Technician in Barnstaple. The role involves servicing, repairing and maintaining customer vehicles to high standards, with emphasis on safety and customer satisfaction. You will develop skills across the repair spectrum while working within a supportive team.

Hours are Monday to Friday, with salary dependent on experience and qualifications. The company highlights extensive employee benefits and career development opportunities as

Responsibilities

• Carry out servicing, maintenance and repairs to customer vehicles.
• Work safely and in line with HSE and Vospers practices.
• Maintain and develop skills across repair, service and maintenance.
• Interpret repair instructions to achieve first-time fixes.
• Plan servicing work efficiently to meet timelines.
• Talk to customers about problems to aid diagnosis and customer satisfaction.
• Road test vehicles and diagnose issues as needed.
• Complete paperwork accurately and promptly.

Skills

Servicing & diagnostics

Customer service

Teamwork

Tools

OBD scanners

Workshop equipment

Job description

About Us

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• Holiday accrual scheme & paid day off for your birthday
• Full range of motor discounts for service, sales & parts
• Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
• Bike to work Scheme
• Professional development and recognition programme
• On-line discount site & life planning services
• Staff & Customer Referral schemes

The Role

The main purpose of a Vospers Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.

Key Responsibilities & Accountability

• To carry out servicing, maintenance and repairs to customers vehicles.
• To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
• Take an active part in creating a positive team environment.
• To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
• To maintain and develop skill levels in all aspects of repair, service and maintenance.
• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
• Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
• Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
• Road test vehicles and diagnose problems as and when necessary.
• Ensure that all paperwork is completed accurately and promptly.

Location

Barnstaple

Salary

Dependent on Experience and Qualifications, to be discussed at interview

Hours

Monday to Friday

Care - Accountability - Performance - Respect Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.