Mobile Service Technician | Exeter

Vospers Group; Exeter; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Birthday day off

Motoring discounts

Employee assistance programme

Cycle to work

Training schemes

Manufacturer training

Referral scheme

Job summary

Vospers Group in Exeter is seeking a Mobile Vehicle Technician to service, repair and maintain customer vehicles on a mobile basis from the Matford Way base. This role emphasizes safety, quality, and efficient work practices, with opportunities to engage directly with customers about vehicle issues.

The position involves performing servicing and repairs, driving to customer locations as needed, and maintaining high standards of workmanship while contributing to team success and customer

Qualifications

• Qualified vehicle technician with relevant certification or apprenticeship.
• Experience carrying out servicing, maintenance and repair work.
• Ability to communicate effectively with customers and colleagues.

Responsibilities

• Carry out servicing, maintenance and repairs on customer vehicles.
• Work in a safe and economical manner following health and safety practices.
• Maintain and develop skill levels across repair, service and maintenance.

Skills

Servicing knowledge

Diagnostic skills

Customer communication

Job description

About the job Mobile Service Technician | Exeter

About Us

Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
• Full range of motoring discounts on MOTs, servicing, sales, and parts
• Access to an online platform with discounts across multiple retailers
• Full range of employee assistance programmes and support services
• Cycle to Work scheme
• Professional development via our Motorv8 and Vospers 5 training schemes
• Manufacturer-specific training
• Generous staff and customer referral scheme

Job Title

Mobile Vehicle Technician

The Role

The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.

Core Duties

• To carry out servicing, maintenance and repairs to customers vehicles.
• To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
• Take an active part in creating a positive team environment.
• To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
• To maintain and develop skill levels in all aspects of repair, service and maintenance.

Carrying out Servicing, Repair and Maintenance Work

• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
• Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
• Undertake a vehicle health check on all retail and warranty jobs, maxmise sales opportunities when extra work is required.
• Road test vehicles and diagnose problems as and when necessary.
• Ensure that all paperwork is completed accurately and promptly.

Performing Duties in a Safe and Economical Manner

• Carry out all duties with the highest regard of safety, quality, care and cleanliness.
• Observe all Health and Safety Procedures.
• Maintain work area, tools and equipment in a clean and safe state all times.

Location

Based at Matford Way, Exeter but this is a mobile role

Dependent on experience and qualifications, to be discussed at interview

Hours

Monday to Friday, with Saturday on a Rota

Care - Accountability – Performance - Respect - Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. At Vospers, we know diversity foster creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.

Vospers are a Disability Confident and Youth Friendly Employer

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.