Vehicle Technician

Vospers Motor House Ltd; Exeter; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday accrual and birthday day off

Motor discounts for service, sales & .

Sickness scheme and vouchers

Bike to work scheme

Professional development and recognit.

Online discount site & life planning

Staff & Customer Referral schemes

Job summary

Vospers Motor House Ltd in Exeter is seeking a Vehicle Technician to service, repair and maintain customer vehicles to the highest standards. You will contribute to safety, efficiency and customer satisfaction while working as part of a supportive team.

The role involves diagnosing issues, performing servicing, and maintaining equipment in a busy workshop. A commitment to quality and willingness to work Saturdays alongside a 42.5-hour week is expected.

Qualifications

• Experience in servicing and repairing vehicles to high standards.
• Knowledge of health and safety practices.
• Ability to communicate with customers and colleagues.
• Willingness to work an average 42.5 hours per week including Saturdays.

Responsibilities

• To carry out servicing, maintenance, mechanics and repairs to customers vehicles.
• To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
• Take an active part in creating a positive team environment.
• To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
• To maintain and develop skill levels in all aspects of repair, mechanics, service and maintenance.
• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
• Plan and carry out servicing and mechanics work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
• Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.

Skills

Servicing

Maintenance

Repair

Diagnostics

Customer service

Education

NVQ Level 3 in Vehicle Maintenance

Tools

Diagnostic equipment

Workshop tools

Job description

About Us

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• Holiday accrual scheme & paid day off for your birthday
• Full range of motor discounts for service, sales & parts
• Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
• Bike to work Scheme
• Professional development and recognition programme

About Us

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• Holiday accrual scheme & paid day off for your birthday
• Full range of motor discounts for service, sales & parts
• Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
• Bike to work Scheme
• Professional development and recognition programme
• On-line discount site & life planning services
• Staff & Customer Referral schemes

The Role

The main purpose of a Vospers Vehicle Technician is to carry out service, mechanics, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.

Key Responsibilities & Accountability

• To carry out servicing, maintenance, mechanics and repairs to customers vehicles.
• To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
• Take an active part in creating a positive team environment.
• To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
• To maintain and develop skill levels in all aspects of repair, mechanics, service and maintenance.
• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
• Plan and carry out servicing and mechanics work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
• Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.

Location

Matford Way, Exeter

Salary

Dependent on Experience and Qualifications, to be discussed at interview

Hours

An average of 42.5 hours per week (includes Saturday on a rota)

Care - Accountability - Performance - Respect Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.