Vehicle Inspection Team Lead – Quality & Delivery

Deutsche Post; Milton Keynes; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free on-site parking

33 days annual leave

Pension scheme with 8% employer + 4%员工

Free confidential 24/7 GP

Discounts and lifestyle benefits

Loans and mortgage advice

Job summary

DHL is seeking an Inspection Team Leader to join the Finished Vehicle Solutions contract in Milton Keynes. You will lead a team of vehicle inspectors and valeters, ensuring first-class vehicle presentation, quality inspection and customer service in a fast-paced automotive environment.

Typical day involves coordinating activities for ECO & Loan scheme vehicles, supervising inbound teams, and ensuring vehicles are inspection-ready for customer appointments.

Qualifications

• Must have previous vehicle inspection experience.
• Must have previous people management experience.
• Excellent communication skills both written and verbal.

Responsibilities

• Co-ordinate operational activity of ECO & Loan scheme vehicles for VWG Group employees.
• Oversee inbound inspectors, CES team, valeters and on-site contractors.
• Manage 1:1s, objectives, engagement, induction, training & development.
• Ensure inbound processes run smoothly so cars are ready for customer appointments.
• Ensure thorough inspections to capture Goods in Transit damage and missing items.
• Engage with the Brand and customers; be the first escalation point for knowledge and advice.
• Provide CES and inbound inspector cover and office admin support when required.

Skills

Vehicle inspection

People management

Communication skills

Pressure handling

Attention to detail

Vehicle estimation

Job description

DHL is seeking an Inspection Team Leader to join the Finished Vehicle Solutions contract in Milton Keynes. You will lead a team of vehicle inspectors and valeters, ensuring first-class vehicle presentation, quality inspection and customer service in a fast-paced automotive environment.

Typical day involves coordinating activities for ECO & Loan scheme vehicles, supervising inbound teams, and ensuring vehicles are inspection-ready for customer appointments.