Lead Vehicle Inspection & Quality Team

DHL Supply Chain; Milton Keynes; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

33 days annual leave

Pension with 8% employer contribution,

4% employee contribution

Free confidential 24/7 GP consults

Job summary

DHL Supply Chain in Milton Keynes is seeking an Inspection Team Leader to lead a team of vehicle inspectors and valeters, ensuring the highest standards of vehicle presentation, quality inspection and customer service within our Finished Vehicle Solutions contract.

You will develop and motivate staff, manage daily operations, and coordinate inbound and CES activities to ensure cars are ready for customer appointments in a fast-paced automotive environment.

Qualifications

• Previous vehicle inspection experience is essential.
• Previous people management experience is essential.
• Excellent communication skills - Verbal and written
• Able to work in a pressured environment
• Ability to challenge in the right way
• Strong attention to detail
• Vehicle estimating experience would be desirable

Responsibilities

• Co-ordinate the operational activity of ECO & Loan scheme vehicles.
• Oversee inbound inspectors, CES team, valeters and contractors on site.
• Responsible for the inbound and CES team including 1:1's, objectives, engagement, induction, training & development
• Ensure inbound process runs smoothly to prepare cars for customer appointments
• Ensure inspections capture Goods in Transit damage and missing items
• Engage with the Brand and customers and be the first escalation point for knowledge
• Provide CES and Inbound inspector cover and admin support when required

Skills

Vehicle inspection

People management

Team leadership

Communication skills

Attention to detail

Job description

DHL Supply Chain in Milton Keynes is seeking an Inspection Team Leader to lead a team of vehicle inspectors and valeters, ensuring the highest standards of vehicle presentation, quality inspection and customer service within our Finished Vehicle Solutions contract.

You will develop and motivate staff, manage daily operations, and coordinate inbound and CES activities to ensure cars are ready for customer appointments in a fast-paced automotive environment.