Vehicle Damage Assessor - Commercial Vehicles

Auto Skills UK; Wolverhampton; Sur place; GBP 48 000 - 52 000; Plein temps

Avantages offerts par ce poste

Bonus Scheme

Company Car

Résumé du poste

AutoSkills UK is seeking a proactive Vehicle Damage Assessor / Estimator in Wolverhampton. You will manage repairs from initial estimate through to final invoicing, building strong customer relationships and supporting continuous business improvement within a modern bodyshop environment.

Bring ATA or IMI VDA accreditation (or willingness to achieve), solid Audatex experience, and a track record with insurance companies and fleet networks.

Qualifications

• ATA or IMI Vehicle Damage Assessor Accredited (or willing to achieve accreditation).
• Strong working knowledge of Audatex estimating software.

Responsabilités

• Produce accurate and profitable repair estimates for vans, tractor units, trailers and specialist commercial vehicles using Audatex, fleet portals and manual estimating methods.
• Liaise with insurance engineers to negotiate and maximise repair authorisations and values.
• Build and maintain professional relationships with customers throughout the repair journey.
• Order replacement parts and effectively manage returns when required.
• Work closely with Bodyshop Managers to prioritise workflow and maintain accurate estimated completion dates.
• Update and refine repair estimates to obtain final authorisation before invoicing.
• Ensure all repairs comply with manufacturer repair methods and industry best practice.
• Support technicians and operational teams to ensure repairs are completed efficiently and to the highest quality standards.
• Help improve business processes and procedures, with a particular focus on Autoflow.
• Develop strong relationships with existing customers while identifying opportunities to generate additional business.
• Support the business in achieving and maintaining BS10125 accreditation.

Connaissances

Audatex estimating

Insurance liaison

Customer service

BS10125 awareness

Negotiation

Outils

Audatex estimating software

Autoflow

Description du poste

Salary: £48k - 52k per year + Company Car, Bonus/Shares, Excellent Benefits Package

Contact name: Steve Hemmings

Contact email: [e-mail]

Location: Wolverhampton

Salary: £48,000 - £52,000 Basic + Bonus + Company Car

Job Type: Full-Time, Permanent

Looking for a role where your multi-skilled expertise is recognised, your earning potential is rewarded, and your career can continue to progress?

Looking for a role where your estimating expertise is recognised, your earning potential is rewarded, and you can genuinely influence the future of a growing business? This is an excellent opportunity to join a forward-thinking commercial vehicle repair centre where you'll play a pivotal role in shaping processes, building customer relationships and helping the business achieve BS10125 accreditation.

If you're ready to move into a position that offers greater autonomy, modern systems, strong operational support and the opportunity to work alongside experienced Bodyshop, Graphics and Logistics teams, this role provides the perfect blend of technical estimating, customer interaction and career progression – all while being rewarded with an excellent salary, bonus potential and company vehicle.

WHAT'S IN IT FOR YOU?

• Competitive Salary of £48,000 - £52,000 per annum
• Bonus Scheme
• Company Car
• Opportunity to help shape processes and standards within a growing business
• Genuine Career Progression Opportunities
• Supportive and collaborative management team
• Modern Commercial Vehicle Bodyshop Environment

THE ROLE

This is far more than a traditional estimating position. As the Vehicle Damage Assessor / Estimator, you'll become a key member of the operational team, managing repairs from initial estimate through to final invoicing while developing strong customer relationships and supporting continuous business improvement.

Working closely with the Bodyshop Managers, Graphics Manager and Logistics Manager you’ll ensure repairs are accurately estimated, efficiently managed and completed to the highest industry standards.

Key Responsibilities

• Produce accurate and profitable repair estimates for vans, tractor units, trailers and specialist commercial vehicles using Audatex, fleet portals and manual estimating methods.
• Liaise with insurance engineers to negotiate and maximise repair authorisations and values.
• Build and maintain professional relationships with customers throughout the repair journey.
• Order replacement parts and effectively manage returns when required.
• Work closely with Bodyshop Managers to prioritise workflow and maintain accurate estimated completion dates.
• Update and refine repair estimates to obtain final authorisation before invoicing.
• Ensure all repairs comply with manufacturer repair methods and industry best practice.
• Support technicians and operational teams to ensure repairs are completed efficiently and to the highest quality standards.
• Help improve business processes and procedures, with a particular focus on Autoflow.
• Develop strong relationships with existing customers while identifying opportunities to generate additional business.
• Support the business in achieving and maintaining BS10125 accreditation.

ABOUT YOU

We're looking for a proactive and commercially aware Vehicle Damage Assessor who enjoys working in a fast‑paced commercial vehicle repair environment and can confidently manage multiple estimates and customer expectations.

You’ll ideally have:

• ATA or IMI Vehicle Damage Assessor Accreditation (or be willing to achieve accreditation).
• Strong working knowledge of Audatex estimating software.
• Previous experience working with insurance companies, repair networks and fleet operators.
• Excellent understanding of vehicle repair methods and estimating processes.
• Previous experience within a Commercial Vehicle, HGV or Fleet Bodyshop environment.
• Knowledge of BS10125 standards and repair processes.
• Experience using Autoflow or similar bodyshop management software.
• Excellent communication, negotiation and customer service skills.
• Strong commercial awareness with exceptional attention to detail.
• The ability to work under pressure while effectively managing multiple priorities.
• A proactive, organised and positive approach with excellent team‑working skills.

Alternative Job Titles

• Vehicle Damage Assessor
• VDA
• Estimator
• Vehicle Estimator
• Bodyshop Estimator
• Commercial Vehicle Estimator
• HGV Vehicle Damage Assessor
• HGV Estimator
• Fleet Vehicle Estimator
• Commercial Bodyshop Estimator

APPLY TODAY

This is an outstanding opportunity to join a growing commercial vehicle repair business where your expertise will have a genuine impact. You'll enjoy an excellent salary, bonus potential, company vehicle and the opportunity to influence operational standards while developing your career within a supportive and ambitious team.

If you're an experienced Vehicle Damage Assessor or Estimator looking for your next challenge within the commercial vehicle sector, we'd love to hear from you. Apply today for immediate consideration.

Contact Steve @ AutoSkills - Job reference - 54166