Vehicle Damage Assessor

Igloo Ltd; Northampton; Vor Ort; GBP 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

21 days annual leave + bank holidays

Zusammenfassung

Igloo Ltd is recruiting an experienced Vehicle Damage Assessor in Northampton to deliver accurate, fully costed repair estimates. You will use Audatex to generate detailed assessments and manage your workload efficiently, while identifying upsell opportunities and handling non-fault claims.

A full UK driving licence and solid knowledge of body repairs are essential. The role offers a basic salary between £40,000 and £50,000 with performance bonuses and an annual review, with a Monday–Friday

Qualifikationen

• Experience as Vehicle Damage Assessor or Estimator in accident repair.
• Proficient with Audatex for repair estimates.
• Ability to prioritise and manage workload independently.
• Strong communication skills with customers.

Aufgaben

• Assess vehicle damage and prepare accurate, fully costed repair estimates.
• Produce detailed estimates using Audatex.
• Manage your own workload and ensure timely assessments.
• Identify upsell opportunities and non-fault claim repairs.
• Communicate professionally with customers in person and by phone.
• Apply knowledge of body repairs and paint processes when assessing damage.
• Collaborate with the team to ensure repairs progress smoothly.

Kenntnisse

Workload management

Customer communication

Vehicle body repairs knowledge

Full UK driving licence

Tools

Audatex

Autoflow

Jobbeschreibung

We’re recruiting for an experienced Vehicle Damage Assessor to join an established accident repair business in Northampton. This is a great opportunity for someone with strong estimating skills and industry knowledge to join a busy bodyshop, with the potential to increase earnings through performance-related bonuses.

The Role:

• Assess vehicle damage and prepare accurate, fully costed repair estimates.
• Use Audatex confidently to produce detailed estimates.
• Manage your own workload and ensure assessments are completed efficiently.
• Identify opportunities for additional work, including upsells and non-fault claims.
• Communicate professionally with customers in person and over the phone.
• Apply your knowledge of vehicle body repairs and paintwork when assessing damage.
• Work with the wider team to ensure repairs progress smoothly and customers receive a professional service.

What We’re Looking For:

• Previous experience as a Vehicle Damage Assessor or Estimator within the accident repair industry.
• Confident using Audatex to produce repair estimates.
• Experience with Autoflow would be advantageous.
• Ability to manage workloads independently and prioritise tasks.
• Confident communication skills, particularly when dealing with customers.
• Good knowledge of vehicle body repairs and paint processes.
• A full UK driving licence.

What We Offer:

• Basic salary of £40,000-£50,000 earning potential, with £50,000 achievable through basic salary plus bonus.
• Performance-related bonus opportunities, including upsells and non-fault claims.
• Annual salary review each October.
• 21 days' annual leave plus bank holidays.
• Permanent position with an established accident repair business.
• Monday-Friday working pattern, with Saturday mornings on a rota basis, usually 1 in 4 or 5 Saturdays.

Commutable from:

Northampton, Wellingborough, Kettering, Daventry, Towcester, Rugby, Milton Keynes, Bedford and surrounding areas.