Vehicle Administrator - Multi Franchise

Stoneacre Motor Group; Lincoln; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Discounts on servicing and repairs

Training & Development

Wellness programme

Free parking

Job summary

Stoneacre Motor Group is seeking a Vehicle Sales Administrator to provide comprehensive administrative support for vehicle administration and reporting to the branch Accountant. The role focuses on accurate documentation, invoicing, and delivering exceptional customer service in a fast-paced environment.

You will join a busy team committed to customer satisfaction and to maintaining Stoneacre’s standard of excellence across its Lincoln locations.

Qualifications

• Excellent communication and organisational skills.
• Proficient in Microsoft Office and Excel.
• Previous sales administration experience in automotive is helpful but training is provided.

Responsibilities

• Maintain stock records for new and used vehicles.
• Raise invoices for retail, fleet, trade and inter-branch sales.
• Prepare and complete all relevant paperwork.
• Support sales department with daily controls.
• Coordinate with Accounts, Service and Parts teams.
• Monitor admin reports and maintain v5 documents.
• Complete monthly vehicle stock checks.
• Ensure timely delivery of vehicles and high-quality customer service.

Skills

Communication

Organisation

Microsoft Office

Excel

Tools

Kerridge/CDK

Job description

About The Role…

We are excited to be recruiting for a Vehicle Sales Administrator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.

About The Role…

We are excited to be recruiting for a Vehicle Sales Administrator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best. You will be responsible for reporting to the branch Accountant and provide exceptional administrative support dealing with all aspects of vehicle administration. If you have a passion for working in a busy high-pressured environment, then what are you waiting for… As a Vehicle Sales Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.

Do we have your interest…?

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?

• Industry leading competitive salary
• A range of training and development programmes
• Industry leading career progression opportunities
• Contributory workplace pension scheme
• Uniform provided
• Long service reward
• Customer introduced reward
• Employee discounts
• Access to discounts on retailers, restaurants, holidays and much more
• Wellness programme
• Free parking

An average day as a Vehicle Sales Administrator…

• You will bring both new and used vehicles into stock maintaining the records.
• You will raise vehicle invoices for retail, fleet, trade and inter branch sales.
• You will prepare and complete all relevant paperwork.
• You will support the sales department in daily controls.
• You will work efficiently and effectively alongside the Accounts, Service and Parts department.
• Monitor admin reports on a regular basis.
• Maintain and process v5 documents.
• Complete a monthly vehicle stock check.
• Maintain a professional manner at all times and ensure prompt delivery of vehicles.
• Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.

About You…

• Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given.
• Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential.
• You will be computer literate, especially Microsoft Office and Excel
• You will have excellent communication and organisation skills.
• Committed to providing excellent customer service and thrive in a busy high-pressured environment.
• We want you to love what you do – The rest will come naturally.

“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."

The Company

Originally founded in 1994, Stoneacre is a family-owned business that has progressively grown to become one of the UK’s fastest-growing and most successful car dealer groups. We operate from 64 locations across England and Wales, have 137 franchise sales points representing 27 manufacturers. Specialising in the sale of new and used cars, as well as commercial vehicles, the group also offers servicing, parts and bodyshop facilities. We currently have over 2,750 dedicated members of the Stoneacre team who share our dedication and passion to provide complete customer satisfaction. We are committed to developing our people, as we know it’s the best investment we can make.

The Benefits

• Discounts on servicing and repairs
• Training & Development
• Wellness programme