Fleet Sales Administrator

Stoneacre; Thorne; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

40 hour week (Mon-Fri)

22 days holiday + bank holidays

Onsite parking & canteen

Close to Thorne North station

Career progression opportunities

Pension scheme

Job summary

Stoneacre Motor Group is seeking a Fleet Sales Administrator to support the Fleet Sales Team at our Head Office in Thorne near Doncaster. You will provide high-quality administrative support, track orders and deadlines, and ensure customers receive timely, accurate updates throughout the delivery process.

The successful candidate will have experience in sales administration, preferably within the automotive sector, and will be computer literate with strong Excel and MS Office skills.

Qualifications

• Experience in sales administration within the automotive industry preferred but training is provided.
• Proficiency with Kerridge/CDK or similar systems is advantageous.

Responsibilities

• Support fleet sales department in daily controls and administration.
• Track customer orders using manufacturer systems in coordination with Stoneacre sites.
• Keep customers, fleet companies and brokers updated on orders and delivery dates.
• Assist in raising finance documents to enable delivery processes.
• Arrange delivery with customers in coordination with sites and logistics.
• Ensure handover paperwork is complete for payment to the finance company.
• Communicate effectively to deliver premium customer service.

Skills

Customer service

Administrative skills

Microsoft Office

Excel

Communication

Organisation

Tools

Kerridge/CDK system

Job description

About the role...

Stoneacre is one of the UK's largest, most successful and fastest growing motor groups with over 100 franchised locations nationwide, employing over 3000 staff and representing over 25 of the world's leading car, van and motorcycle manufacturers.

The Head Office Fleet department, based at our Head Office at Thorne near Doncaster, are excited to be recruiting for a Fleet Sales Administrator to support the Fleet Sales Team.

This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.

You will be responsible for assisting the fleet sales department, as a valued team member, in daily controls and provide exceptional administrative support and the highest level of customer service to our customers. If you have a passion for working in a busy high-pressured environment, then what are you waiting for...

Do we have your interest...?

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?

We Offer:

• Industry leading competitive salary
• 40 hour week - department is open Monday to Friday, 9.00am to 5.30pm
• 22 days holiday plus bank holidays
• Onsite parking and canteen
• Close to Thorne North train station (4/5 minute walk)
• Industry leading career progression opportunities
• Contributory workplace pension scheme
• Ongoing Training & Career progression and ultimately Careers for Life thanks to our commitment to promotion within

An average day as a Fleet Sales Administrator...

• You will support the fleet sales department in daily controls.
• You will track the status of a customer's order using various manufacturer systems and working in conjunction with the respective Stoneacre site
• You will keep customers, fleet companies and brokers up to date with the status of their orders and projected delivery dates
• You will assist in ensuring that finance documents have been raised and completed, to allow for the delivery process to be completed.
• You will arrange delivery with the customer, in coordination with the various Stoneacre sites and the logistics company
• You will ensure that handover paperwork is completed and accurate, and processed for payment from the finance company
• Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.

About you...

• Previous sales administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training will be given. The role does not involve the taxing or invoicing of the customer's order.
• Previous experience of using Kerridge/CDK or a similar system would be advantageous but again is not essential.
• You will be computer literate, especially Microsoft Office and Excel
• You will have excellent communication and organisation skills.
• Committed to providing excellent customer service and thrive in a busy high-pressured environment.
• We want you to love what you do - The rest will come naturally.

Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.