Vehicle Admin Manager

Vertu Motors plc; Bolton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Online rewards platform with cashback

Preferential service rates

Colleague vehicle purchase scheme

Share Incentive Scheme

Contributory pension scheme

Enhanced maternity leave policies

Job summary

Vertu Ford Administration Hub in Bolton is seeking a Vehicle Administration Manager to lead a team of Vehicle Administration Consultants. This full-time, permanent role will oversee day-to-day operations, ensure processes are accurate and compliant, and drive excellence across the hub.

The role offers a basic salary up to £35,500 depending on experience, plus a company car. You will mentor staff, coordinate vehicle orders from factory to delivery, and maintain accurate records while supporting

Qualifications

• Experience leading administrative teams or admin functions across multiple sites.
• Motor retail experience is essential.
• Experience using Kerridge/Keyloop is advantageous.

Responsibilities

• Lead and coach a team of Vehicle Administration Consultants.
• Ensure vehicle administration processes are accurate and timely.
• Maintain accurate vehicle and customer records for a compliant database.
• Process vehicle invoices and taxation promptly and accurately.
• Manage vehicle orders from factory order through delivery.
• Arrange subcontracted work and monitor order progress.
• Support internal and external customers with a positive experience.
• Monitor team performance and identify improvement opportunities.

Skills

Leadership

Organisational skills

Attention to detail

IT skills

Collaboration

Prioritisation

Proactive mindset

Tools

Kerridge/Keyloop

Job description

Vertu Ford Administration Hub, based in Bolton

Are you an organised and supportive leader with a passion for delivering high-quality administrative operations? Do you enjoy creating efficient processes, helping teams thrive, and making a real impact behind the scenes?

We're looking for a Vehicle Administration Manager to join our Ford Administration Hub based at Ford Bolton.

This is a full-time, permanent opportunity working Monday to Friday, offering a basic salary of up to £35,500, depending on experience, plus the benefit of a company car.

In this role, you'll lead a team of Vehicle Administration Consultants, ensuring work is completed accurately, efficiently, and in line with company policies and relevant legislation. You'll play a key role in maintaining high standards, supporting your team, and helping to drive the success of the hub.

What You'll Be Doing

As Vehicle Administration Manager, you'll be responsible for overseeing day-to-day operations and supporting your team to deliver excellent service. Your responsibilities will include:

• Leading, coaching, and supporting a team of Vehicle Administration Consultants.
• Ensuring vehicle administration processes are completed accurately and within required timescales.
• Maintaining accurate vehicle and customer records to support a reliable and compliant database.
• Processing vehicle invoices and taxation promptly and accurately.
• Managing vehicle orders from factory order through to delivery.
• Arranging subcontracted work and monitoring order progress.
• Supporting both internal and external customers, delivering a positive and professional experience.
• Monitoring team performance and identifying opportunities for continuous improvement.

Skills and Experience

We're keen to hear from people who have experience leading administrative teams or managing administration functions across multiple sites.

Motor retail experience is essential, and experience using Kerridge/Keyloop would be advantageous, although full training will be provided where needed.

You'll also bring:

• Strong organisational and time management skills.
• Excellent attention to detail.
• Good IT and numerical skills.
• A collaborative and supportive approach to working with others.
• The ability to prioritise tasks and adapt to changing demands.
• A proactive mindset with a focus on continuous improvement.

Why Join Vertu?

At Vertu, we're proud to invest in our colleagues' development and wellbeing. Alongside ongoing training and clear career progression opportunities, you'll have access to a range of benefits including:

• 25 days holiday plus bank holidays, increasing with length of service.
• Online rewards platform offering cashback and discounts.
• Preferential service rates.
• Colleague vehicle purchase scheme.
• Share Incentive Scheme.
• Contributory pension scheme.
• Enhanced maternity leave policies.

Additional Information

If your application is successful, we'll carry out pre-employment checks before your start date. Depending on the role, these may include employment history, address and credit history verification, a criminal record check, and a driving licence check.

If you're looking for a role where organisation, leadership, and attention to detail are valued, we'd love to hear from you.