Van Pack Engineer

Lanes Group; Washington; On-site; GBP 19,000 - 22,000; Full time

Job summary

Lanes Group is seeking a Van Pack Engineer to service residential and commercial sites in a company van, using high‑pressure jetting equipment to clear blockages and maintain drains. The role is based in Stockton-on-Tees with a 40‑hour week and a 24/7 rota.

You will be responsible for maintaining drainage networks, producing digital reports, and upholding safety standards while delivering excellent customer service. A UK driving licence and basic drainage experience are required or desirable.

Qualifications

• Valid UK driving licence with no more than 3 penalty points.
• CSCS card desirable.
• Experience or familiarity with high‑pressure jetting equipment.
• Drainage experience preferred but not essential.
• A high pressure water jetting certificate would be good, but not essential.
• Polite and respectful when dealing with customers and the public.
• Willing to work 24/7, including early starts, weekends, and an on‑call rota.

Responsibilities

• Travels to residential and commercial sites in a fully equipped drainage van.
• Uses high‑pressure water jetting equipment to clear blockages and restore drainage systems.
• Cleans, clears, and maintains drains, sewers, and wastewater networks.
• Diagnoses drainage issues and carries out minor repairs where required.
• Completes digital job reports using specialist equipment and systems.
• Delivers excellent customer service when interacting with householders and clients.
• Follows health and safety procedures, including PPE and safe site setup.
• Maintains van stock, tools, and equipment readiness.

Skills

UK driving licence

High pressure jetting equipment

Polite and respectful

Flexible 24/7 rota

Drainage experience (preferred)

High pressure water jetting cert (des)

CSCS card (desirable)

Job description

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department:
Drainage/Depot Network consists of a strategically located depot network across the UK, spanning from Aberdeen to Plymouth. Enabling rapid response to customer requirements and providing round-the-clock coverage, 365 days a year.

This extensive footprint allows Lanes to combine local responsiveness with national capability, ensuring consistent service standards while maintaining close relationships with regional customers and infrastructure partners.

Purpose of the Role:

The purpose of a Van Pack Engineer role at Lanes Group is to maintain and restore wastewater and drainage networks by travelling to customer sites in a company van equipped with specialist drainage equipment. The role helps ensure drains and sewers remain clear, operational, and compliant with environmental and safety standards

Key Responsibilities:

• Travels to residential and commercial sites in a fully equipped drainage van.
• Uses high-pressure water jetting equipment to clear blockages and restore drainage systems.
• Cleans, clears, and maintains drains, sewers, and wastewater networks.
• Diagnoses drainage issues and carries out minor repairs where required.
• Completes digital job reports using specialist equipment and systems.
• Delivers excellent customer service when interacting with householders and clients.
• Follows strict health and safety procedures, including PPE and safe site setup practices.
• Maintains van stock, tools, and equipment readiness.

Key Requirements:

Skills & Experience:

• You’ll need a UK driving licence with no more than 3 penalty points
• You will hold an up to date CSCS card (desirable)
• Familiar with high pressure jetting equipment.
• Drainage experience preferred but not essential.
• A high pressure water jetting certificate would be good, but it’s not essential.
• Polite and respectful when dealing with customers and the public.
• Must be flexible as we operate 24/7 so there will be early starts, weekend working and an out-of-hours call-out rota.

About the Role:

• Location: Stockton-on-Tees
• Hours: Monday to Friday 40 hours per week
• Salary: £14 - £16 per hour dependant on experience

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading:Acts as a role model, shaping the learning agenda and influencing change.
• Agile:Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing:Supports the development of others through coaching and structured development plans.
• Engaging:Inspires and motivates learners, builds trust and credibility
• Safe & Secure:Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.