Van Pack Drainage Engineer

Lanes Group; Swindon; On-site; GBP 27,000 - 36,000; Full time

Job summary

Lanes Group is seeking a customer‑facing operative to support our Thames Water contract in Swindon. The successful candidate will travel by van across the region, operating a high‑pressure water jet to restore and maintain drainage networks, while delivering strong customer service and adhering to safety standards.

Hours are 40 per week, Monday to Friday with alternate weekends. Salary is £31,390 per annum.

Qualifications

• Must hold a full UK driving licence.

Responsibilities

• Travel to residential sites in a van around the region to operate a high‑pressure water jet for restoration.
• Clean, clear and maintain drainage systems.
• Record each job on the specialist equipment provided.
• Run diagnostics and repairs on drains as required.
• Deliver excellent customer service and maintain high safety standards.
• Carry out risk assessments and work in accordance with PPE and lone worker protocols.
• Liaise with the client regarding process updates and ensure clear communication.
• Inspect tools, equipment and plant before and after use and report any defects.

Skills

Full UK driving licence

Job description

Department:

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Thames Water is the UK's largest water and wastewater company, serving around 16 million customers across London and the Thames Valley.As a trusted delivery partner, Lanes Group plays a vital role in maintaining one of the UK's most critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment.

Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day.

Purpose of the role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Location: Swindon

Job type: Full time

Hours: Monday to Friday, 40 hours plus every other weekend (working both earlies and lates)

Salary: £31,390 per annum

Key Responsibilities:

• Travelling to residential sites in a van you are responsible for, around the region, powering a high-pressure water jet for restoration
• Clean, clear and maintain drainage systems
• Record each job report correctly on the specialist equipment provided
• Run diagnostics and repairs on drains
• Delivering good customer service
• Maintaining good health and safety practise while carrying out works
• Ensure vehicle stock is full and replenished
• Comply with health and safety responsibilities, i.e. PPE / safe site setups protecting Lanes Group employees, the public and other road users
• Utilise VISTEC and Salesforce platforms
• Work unsupervised in all weather conditions, wearing correct PPE and utilising the lone worker system
• Dynamically risk assess site access and working conditions depending on specific circumstances on arrival
• Liaising with the client regarding process and any updates
• Provide support to your colleagues
• Conduct thorough inspections of tools, equipment and plant before and after use
• Report any defects or malfunctions
• Carry out risk assessments and have a mature approach to risk perception
• Be aware of all Lanes Group policies and your responsibilities towards them
• Any other reasonable ad-hoc tasks, duties or projects as requested by management

Key Requirements

Skills & Experience:

• Full UK drivers licence

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearly
• Deliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.